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Kenmore Frontload Washer 970-C42062 Won't Spin or Agitate Anymore

Product No. : 970-C42062 Model No.: C4206 Description: Kenmore Front Load Washer I have opened the back of the washer. I have removed the motor drive belt which is in great condition and I then set the Knob-timer to the start of the "Regular Wash" and pulled the Knob-timer out. I immediately hear a hum AND the "door lock" light comes on BUT the motor does not run. When I pull out the "Asmy-disp drwr handle/trim" the hum stops and the "door lock" light goes off. I then removed the 6-pin plug from the "speed control unit" and with a multimeter, I measured the voltage for pins 5 and 6 on the harness. I do not get a voltage reading. I'm stumped as in what does this mean. Is the timer line switch or door lock/switch faulty? Or is the motor just not working? I need help troubleshooting this problem where the drum is not spinning or rotating. The "spider" part shows no corrosion whatsoever despite my washer being 10 years old! BTW, the washer drains so the pump is working. I could be wrong but I suspect an electrical problem vs a mechanical problem. Any help would be appreciated. Thanks!

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4 Suggested Answers

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Posted on Jan 02, 2017

  • 1028 Answers

SOURCE: Drum won't spin.

ck fuse on board with ohm meter in board ..cks open change motor bd..also possible door lock or door strike

Posted on May 01, 2008

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Washer has Elect smell; no pump, spin, or agitate.

The ECU/Controller has failed. Replacement is your only option.


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Posted on Sep 10, 2010

Daniel S
  • 4323 Answers

SOURCE: Kenmore 42992 front load washer won't

Hi

As you have already cleaned the drain pump assembly and the pump is fine, you have also replaced the timer and now the door won't unlock for short period of time the issue is with the door switch-lock assembly. The control detects that the door is not closed due to the switch going bad and so won't start the spin cycle. The motor is now fine, and the issue is not related to pressure switch so the door switch should be tested and if bad replaced. Hope this helps...please post back for further assistance.

Daniel

Posted on Jan 26, 2011

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1 Answer

Kenmore 970-C42062-00 washer drum squeaky and bangs


The bearing may be shot. A common problem with front loaders. At 10 years of age, the machine has replacement in its future.

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if the spider gear is gone and it's very loud in the spin cycle buy a new washer,you have to take the whole washer apart,and then take separate the tub,with all the time and money it would be better to replace the washer,if you look inside at the back of the tub,you'll see like a peace sign,that's where the spider gear is.

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Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

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If you are having problems with your front load washing machine then checkoutthis tip...

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Mar 22, 2011 | Washing Machines

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Where can I download a manual for a Sears washing machine Model 970-C42062-00. Thanks.


See the following for where to find the actual model number. Sears model numbers are usually in the format:

xxx.xxxxxxxx with the first three digits of 110 for whirlpool built machines:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=21&osCsid=0da65cea0e338fe930b1fde153a243f0

Then go to the following Sears site for PDF versions of their manuals.

http://www.managemylife.com/mmh/owner_manuals/search?query=970-C42062-00

Enter the model number and you should be able to download manuals on the product.

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Do you have a parts manual for a Kenmore front loading washing macnine model number 970-C42062-00?


The model # you gave is not valid.
Look for the silver metal tag usually found on Kenmore washer on the frame when you open the door.
There will be the model # xxx.xxxxxxx
Once located you can go here and using the correct model# get parts and pricing info
http://www.searspartsdirect.com/partsdirect/index.action?sid=PSHx20080114x00001

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