Question about Kenmore Washing Machines

Open Question

Kenmore Frontload Washer 970-C42062 Won't Spin or Agitate Anymore

Product No. : 970-C42062 Model No.: C4206 Description: Kenmore Front Load Washer I have opened the back of the washer. I have removed the motor drive belt which is in great condition and I then set the Knob-timer to the start of the "Regular Wash" and pulled the Knob-timer out. I immediately hear a hum AND the "door lock" light comes on BUT the motor does not run. When I pull out the "Asmy-disp drwr handle/trim" the hum stops and the "door lock" light goes off. I then removed the 6-pin plug from the "speed control unit" and with a multimeter, I measured the voltage for pins 5 and 6 on the harness. I do not get a voltage reading. I'm stumped as in what does this mean. Is the timer line switch or door lock/switch faulty? Or is the motor just not working? I need help troubleshooting this problem where the drum is not spinning or rotating. The "spider" part shows no corrosion whatsoever despite my washer being 10 years old! BTW, the washer drains so the pump is working. I could be wrong but I suspect an electrical problem vs a mechanical problem. Any help would be appreciated. Thanks!

Posted by on


4 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1028 Answers

SOURCE: Drum won't spin.

ck fuse on board with ohm meter in board ..cks open change motor bd..also possible door lock or door strike

Posted on May 01, 2008

  • 15935 Answers

SOURCE: Kenmore Washer has Elect smell; no pump, spin, or agitate.

The ECU/Controller has failed. Replacement is your only option.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 10, 2010

Daniel S
  • 4323 Answers

SOURCE: Kenmore 42992 front load washer won't


As you have already cleaned the drain pump assembly and the pump is fine, you have also replaced the timer and now the door won't unlock for short period of time the issue is with the door switch-lock assembly. The control detects that the door is not closed due to the switch going bad and so won't start the spin cycle. The motor is now fine, and the issue is not related to pressure switch so the door switch should be tested and if bad replaced. Hope this helps...please post back for further assistance.


Posted on Jan 26, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kenmore 970-C42062-00 washer drum squeaky and bangs

The bearing may be shot. A common problem with front loaders. At 10 years of age, the machine has replacement in its future.

Apr 27, 2017 | Kenmore Front Load Washer

1 Answer

My kenmore washing machine (front loader, model #970-C42062-00) is not spinning the clothes dry. sometime water is left in the drum other times not. the drum is making a squeaky noise as well. what...


Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin

If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


Mar 22, 2011 | Washing Machines

1 Answer

Where can I download a manual for a Sears washing machine Model 970-C42062-00. Thanks.

See the following for where to find the actual model number. Sears model numbers are usually in the format:

xxx.xxxxxxxx with the first three digits of 110 for whirlpool built machines:

Then go to the following Sears site for PDF versions of their manuals.

Enter the model number and you should be able to download manuals on the product.

Feb 16, 2011 | Kenmore Washing Machines

1 Answer

Do you have a parts manual for a Kenmore front loading washing macnine model number 970-C42062-00?

The model # you gave is not valid.
Look for the silver metal tag usually found on Kenmore washer on the frame when you open the door.
There will be the model # xxx.xxxxxxx
Once located you can go here and using the correct model# get parts and pricing info

Jan 05, 2011 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

2 Answers

Kenmore Front load washer model 3 970-c29042-00 The washer is making a loud noise and shakes like something is loose when the drum is turning..

I have a kenmore front load washer, model: 417 42042100
It makes loud noise and becomes louder during the spin cycle.
The drum is loose when I inspected through the front door.
My problem is how to open the cabinet and replace any broken parts.


Aug 04, 2008 | Kenmore 46462 Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal De

Level 3 Expert

2699 Answers


Level 3 Expert

5687 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

2005 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides