Question about FUJIFILM FinePix S1600 Digital Camera

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Fuji ax550 says turn camera off then on again

Batteries are new. Lens stays out.Help! Its brand new

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Posted on Jan 02, 2017

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SOURCE: i have a zoom error

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 16, 2010

  • 304 Answers

SOURCE: When I turn my camera

Hi, By any chance has the camera been dropped? That issue seems consistent with a dropped camera.

Posted on Jul 19, 2011

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1 Answer

Lens won't open or retract at certain times batteries are new


If there is a creaking noise when it is opening and closing .. it must be some dust or particles which is preventing the movement of the lens .. It can also be the problem with the circuit itself.
Things to do :
1. try to use air to clean in and around the lens.. mainly withing the attachment contacts.
2.invert the lens facing ground and gently tab from above .. with blowing air in the junctions which will remove the particles within.
3.If the lens had been mishandles and there is a wear in the threads the lens need replacement of the parts involved in its movement.
4.If there is a misplaced lever or parts , it needs servicing ..

Always be very careful with the lens.. the parts are pretty delicate and can harm your unit if wrongly handled.

Feb 17, 2014 | Fujifilm FinePix AX550 Digital Camera

3 Answers

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Try changing the battery brand and see if this helps..I seem to have the same issue with my camera with certain battery brands..Solved my problem by switching brands..

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1 Answer

Ax550 won't take picture, shooting mode icon outlined in red.


you can try to format the memory card and then reinsert it to your camera again to try.

Check whether your camera is focusing or not. unless it focuses and its locked , the shutter wont get released.

it can be due to improper light or distance of the object, or even problem with your camera internally.

check if there is any noise while focusing,a jam can also cause such a result for some cameras.

Feb 04, 2013 | Fujifilm FinePix AX550 Digital Camera

1 Answer

Lens on my S7000 doesn't retract when switched off - now permanently extended - and camera dead


This is going to require service / repair at the shop, not something you will be able to correct.

Jan 26, 2013 | Fuji FinePix S7000 Digital Camera

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robmcd27, I did what you said with the SD-card, but it still doesn't work... help me? :(

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After i replace standard alkalines with rechargeable NiMH batteries Sony 2700 Ni-MH or Varta 2700 Ni-MH it's was working!
My camera it's working now!
1570356.jpg

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Hi. If your camera is turning on with the lens stuck out. Turn the camera on, and without turning it off, open the battery door, and take the batteries out. Leave it for about 1-2 minutes and try again. This process is call power reset. Usually works. Good Luck.

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try using it with fresh pair of fully charged batteries.

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CAMARA turns off when i press to take a photo


I have the same camera... and it was doing the same thing AFTER i changed my old batteries, because they were getting low. It was only after i put in the NEW batteries that i had this problem... I tried putting the old batteries back in and sure enough it worked again, so it probably all just depends on the brand of the battery you use.

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