Question about Whirlpool GU2400XTP Built-in Dishwasher

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ZANUSSI 695 Integrated Dishwasher

The detergent dispencer door does not appear to be opening at the correct time and the fails to disolve the detergent tablet. Quite often when we open the main door the tablet is laying in the bottom. the dishwashing powder dispencer won't open and dispence the powder, the spring won't work

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  • junkowner Jan 24, 2009

    Sometimes we find dried liquid detergent still in the dispenser cup after a cycle.  Thinking that it's because not enough water is reaching it, I now to try make sure to put only short items in the front left quadrant of the lower rack (the section in front of the dispenser cup), which seems to be helping.  For now.  This dishwasher has been a real disappointment.  If we don't thoroughly scrape dishes beforehand, they do not get completely clean.  We have to use the Pots-n-Pans cycle all the time.

  • junkowner May 11, 2010

    I think there's a big difference between "rinsing" and "thoroughly scraping" dishes beforehand.  We could leave on a lot more food with our previous dishwasher and run just the "normal" cycle with great results.  We replaced it because it was old and needed a new door gasket.  That it was older should have hinted to us to keep it--appliances seem to get cheaper in quality every day.  


    However, the original question was about the detergent being left in the dispenser.  Has anyone else figured out this problem?  

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Most dishwashers work best when the food is rinsed off the dishes before they are put in the dishwasher. Also, run the hot water into the sink until it is hot and then turn on the dishwasher. good luck.

Posted on Jan 28, 2009

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The detergent isn't despensing correctly. The door seems to be functioning correctly; however after the cycle is complete I open the door and just runs down the door. It never actually gets used. ...


Check the way you're loading your dishwasher. Sometimes large plates or baking pans can block the door of the dispenser. The latch unlocks but because the door is blocked, the detergent can't get out. Once you open the main door, the dispenser door pops open and looks as if it has been in the fully opened position when it was actually held in place by that large utensil!Cutting boards are major blockers as well.
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Detergent does not dissolve.


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Sep 15, 2009 | Kenmore 18 in. 14432 / 14439 Built-in...

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I have suds in my dishwasher. We used cascade and not liquid detergent. I have the Nautilus dishwasher.


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The dishwater detergent dispencer doesn't open when it should during it's timing cycle.


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Jun 01, 2009 | Roper 24 in. RUD3000 Built-in Dishwasher

1 Answer

The soap fails to disolve!


Having the dishwasher powder failing to dissolve is a far more common problem recently with the filing economy.  People are trying to save money by buying generic dishwasher powder rather than brand name products.  The ultra-cheap products fail to dissolve because their ingredients include bulk fillers with minerals, etc.
It is possible that the dispenser is failing to open, but that is a generally rare problem except on very, very old dishwashers. Before deciding the dishwasher has failed, go buy a box of brand name (Electrosol or Cascade) dishwasher detergent powder and only use it.
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Apr 17, 2009 | Whirlpool 24 in. ADG7540 Built-in...

1 Answer

ZANUSSI 695 Integrated Dishwasher


The detergent cup can become clogged with old dried detergent that prevents it from opening at time. Sometimes just cleaning the cup takes care of the problem. The detergent cup opened by a bi-metal switch or a wax motor located inside your dishwasher door(behind the detergent cup). If cup's cleaning will not solve the problem, you should replace the bi-metal switch or the wax motor (depend which of them is used in your machine). Another option is just to place the detergent tablet on washer's bottom before starting its cycle. Good luck !

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