Question about Philips VOIP3212 IP Wireless Phone

3 Answers

Philips 321 voip problem

Can not call out on the phone or hear on the phone if someone calls in

Posted by on

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Based on your brief description, possibilities are:

  • if it is an existing setup and has worked before and just failed recently, contact the firm that provides the VoIP telephone services;
  • if it is a new installation, make use of the manual that Ekse has provided and redo the settings/configuration;
  • of particular interest wold be the router configurations.
Pls post back result(s). Good luck and Thank you for using FixYa.

Posted on Jan 19, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 8,619 Answers

Hi!
Check all the cables that they are properly connected. Also, if your system has hp devices attached and their device software & drivers installed, they will conflict with the philips 321 voiip system. Try uninstalling hp software & then use philips voip phone and you will be able to use the phone correctly...

Thanks
Rylee

Posted on Jan 19, 2009

  • Rylee Smith
    Rylee Smith Jan 19, 2009

    And, if you are not using hp products then you've got an IP issue somewhere in your setup. It sounds like the call is being lost and then the phone is querying the DNS server to find out where it should be looking for the call.

    Do you have a VOIP server name or it's IP address in the setup? Are you using DHCP or manually assigning IP addresses? If the VOIP server is not on a static IP, I would fix that first.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Philips Master
  • 13,433 Answers

If you are using this phone with skype and you can't call out and you can't hear when someone calls out, the skype isn't configured properly to use the philips 321.

http://www.p4c.philips.com/files/v/voip3211s_79/voip3211s_79_dfu_eng.pdf

User manual available on above link.

Posted on Jan 19, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

8 Answers

VOIP 321 will not work with Windows 7


VOIP 321 is working with windows 7. Install the Vista Software. After that you change compatility under properties (right mouse klick) to windws vista and it works fine regards kurt

Sep 08, 2009 | Philips DECT VOIP-321 cordless telephone

1 Answer

I got VOIP 321 This devise is not connecting with skype. The phone kept showing unavailable. I can still use the VOIP 321 as a normal phone but I use more for the skype!! Please help


From what I'm reading on various forums, this is a very common problem. I would call the retailer you purchased it from and ask for support. It sounds like it worked fine with ver 3.8, but many problems with Skype's new ver 4.0. If you can't get it to work, ask for a refund and look at RTX's DualPhone as I'm seeing good reviews!

Jul 30, 2009 | Philips VOIP3212 IP Wireless Phone

2 Answers

Philips 321 voip phone, problem calling out with skype


some things to consider

Have you topped up credit on skype?

dialing code correct uk +44, mobile number +447958475236 ect?

if this does not work look in your manual and reset your phone and try again

regards

Muzzi_123

Apr 04, 2009 | Philips DECT VOIP-321 cordless telephone

1 Answer

Trying to use VOIP-321 with a Belkin Networked USB hub


Fallonje good afternoon,
I wonder if you have a USB port on your computer? If yes, pls plug the VOIP321 into that port. Does it work?
What is the Belkin hub called networked?
Let me know. Many regards, Fred

Feb 12, 2009 | Philips DECT VOIP-321 cordless telephone

2 Answers

Use call phones through voip321


It took me a while to figure out but here is how I am able to dial out from skype to a hardline to a person not in my skype contact. Simply start to dial the number (not from the talk button!!!) then instead of hitting the talk button to dial, hit the skype button on the bottom left hand side. I also have to dial 001 then the phone number. Hope this works for you too. good luck.

Sep 25, 2008 | Philips DECT VOIP-321 cordless telephone

1 Answer

VOIP 321 and Mac


Unfortunately, for years, people have been asking Philips to develop some mac software for their VOIP321 series, and for years, they keep saying "its coming, watch our website"

I think more people need to write and call into Philips and demand it, thats the only way it'll get done. www.philips.com

Apr 19, 2008 | Philips DECT VOIP-321 cordless telephone

1 Answer

321 & vista


download voip3211s_01_cdi_eng.zip from the philips support site. it will work well with vista.

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=DE&slg=DEU&cat=INTERNET_TELEPHONY_DEVICES_CA&sct=DUAL_PHONES_SU&grp=PHONES_GR&session=20080719024311_77.185.183.112&ctn=VOIP3211S/01&mid=Link_Software&hlt=Link_Software

Mar 08, 2008 | Philips DECT VOIP-321 cordless telephone

Not finding what you are looking for?
Philips VOIP3212 IP Wireless Phone Logo

314 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Computers & Internet Experts

The Knight
The Knight

Level 3 Expert

71611 Answers

micky dee

Level 3 Expert

2642 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Philips Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...