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Can't turn off subtitles on Bose 321 GSX Media Center

I have an older Bose 321 system hooked up to an old Panasonic TV and for the past year the subtitles on some DVDs will *not* turn off. I'm using the original Bose remote and an identical replacement remote for the TV. All the subtitle options are turn off but they continue to display on some DVDs. The TV's CC option (Time Warner cable) is OFF, the Bose's DVD system setup for subtitles is OFF, and the individual DVD movie menu for subtitles is OFF.

I'm wondering if there is some connection between the type of DVD format, although I haven't noticed the pattern if there is one. Any ideas? This is driving us insane!

Thanks.

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5 Suggested Answers

freetek
  • 5568 Answers

SOURCE: Bose 321 won't turn on

I'm amazed at the range of comments regarding this system; they range from unbridled enthusiasm to some **** words.
Before I try to help, if I am not familiar with a specific model but have a clue to what the nature of the problem might be, I research the item to see if I find some support for my suspicion.
You might keep tabs on some comments I found relating to a possible class-action lawsuit due to the array of problems that have appeared with this system.
This link will give you a sample of them:
http://www.amazon.com/Bose-DVD-Home-Entertainment-System/dp/B0002JY6SQ
   

Posted on Oct 17, 2008

  • 1 Answer

SOURCE: Bose Lifestyle V20 - no video out, no response to remote control

check the voltage setting on the power supply that connects the power cord to the media center. Mine was set to 230V. Changed it to 115V and the video starting working.

Posted on Dec 07, 2008

  • 1 Answer

SOURCE: System Info from Bose not displayed on Samsung TV

Unplug the power cord and plug it rght back in, I had this same problem and was troubleshooting forever.

Posted on Feb 05, 2009

cjackHD
  • 71 Answers

SOURCE: I put in a dvd and i get format not supported?bose 321 gsx system

-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.

Posted on Jul 17, 2009

  • 5 Answers

SOURCE: Connection to Bose V30 System

check hdmi setting from ur tv and ur dvd connection

Posted on Nov 11, 2009

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I have a bose 321 system and I was wondering if there is a way to turn the bass up and down without the remote. I lost it


321 Home Entertainment System - Bose Product Support

worldwide.bose.com/productsupport/.../321.../page.htm...

Bose CorporationDiscover product support for your 321 home entertainment system. ... Learn how to setup and place your system components. more » ... You can adjust bass and treble levels to suit your listening preferences and your ... Discover how to use buttons on your remote and media center control panel to ... Get Adobe Reader.

[PDF]3•2•1 Home Entertainment System - Bose

worldwide.bose.com/axa/assets/pdf/.../og_321.pdf

Bose CorporationJan 29, 2002 - within the system enclosure that may be of sufficient magnitude to constitute a risk of electric .... Turning off the internal speakers in your TV .

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1 Answer

Boise


Hi,

What model of TV are you hooking the Bose system pls? Alternately, determine if the TV you are hooking it into has a pair of white and red RCA connector marked Audio OUT.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Oct 14, 2008 | Bose 3 2 1 GSX System

1 Answer

Have a Bose 3-2-1 Series III. When I put in a DVD, I get sound through the Bose but no picture on my Pioneer TV. This is the second time it has happened. The first time it, we managed to get it going...


Here are 3 things to try and an if all else fails at the end.

1) Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose system.
• Make sure a DVD is in the disc tray.
• If the TV is connected to the media center using the HDMI cable:
Switch from one Video Input to another and then back to the original input.

2) Turn everything off, then:
Turn on the TV and set the TV Video Input for the Bose system video.
Turn on the Bose system and press DVD.

3) Turn off both the TV and the Bose system and then:
Unplug the HDMI cable from both ends.
Disconnect the power cables from both your TV and the Bose 321 system.
Re-connect power to the TV and to the Bose 321 system.
When the Bose 321 system startup message disappears from the display,
re-connect the HDMI cable to the TV then Bose 321 system.
Turn on the TV first, then turn on the Bose 321 system.

If all the above fail then disconnect the HDMI cable that connects the TV to the Bose 321 system and reconnect the two using a Component cable, an S-Video cable, or the Composite cable provided with the system.


Please leave feedback

Cheers

Andy

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Hook them all to the tv and with audio out from the tv run that to the bose 321.

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Hi...
Get new audio cables . It seems there's a broken Ground (shield ) wire somewhere in the cable. NO ground means HUM usually

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Contact Bose with the serial number from your media centre. they'll send you a software update disc free of charge which WILL solve this problem

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3 Answers

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I had my older bose 321 hooked up through vcr and sounded great. Then hooked it up through directv receiver and sounded better. then switched from direct to comcast and hooked the bose up throught the comcast hd receiver and the volume is aweful. same deal, have to crank it up high. Since the stereo built into the tv sounds so much better I disconnected the bose and am going to sell it.

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1 Answer

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