During self cleaning there is screeching sound from the near the door. Also the error code FC will come on, cannot reset oven to cook or turn off self clean. Disconnected the power overnight and as soon as we plugged back in the problem is still going.
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If you do not take the racks out they will discolor and not slide in and out as well as before. Do not use the stove for any other purpose during the cleaning process. Oven temperatures reach over 900 degrees during cleaning. Open a window to vent out the fumes from cleaning.
“F—and a number or On models with a door latch, • The latch may have been moved, even if only slightly, letter” flash in the display if a function error code appears from the locked position. Make sure the latch is moved during the self-cleaning cycle, to the right as far as it will go. check the oven door latch. You have a function error code. • Touch the Clear/Off pad. Allow the oven to cool for one hour. Put the oven back into operation. If the function code repeats. • Disconnect all power to the range for 5 minutes and then reconnect power. If the function error code repeats, call for service.
Did you interrupt the cleaning cycle if so that is why the error code, or a power failure during the cleaning cycle. You may have to unplug the stove for five minutes and then plug it back up, it should reset.
The heating during the self-clean cycle is controlled by temperature sensors, likely even two, so that the door locks once a lower temp. is reached and the second to allow the temp. to rise to the point of catalysation.
The sensors are not absolute nor immune to failure so the desired temperature may not be reached before the sensor and circuitry thinks it's hot enough.
The only real way to check this is via a probe inserted into the oven to monitor the level it reaches.
While I have the needed gear, this is not something everyone has at home and even appliance repair people don't have a frequent need for it.
Since your range is new and under warranty, it might be worth a call to GE customer service to report it so it is at least on record and they may offer to have it checked.
I wouldn't wait too long; GE is trying to sell the appliance division and the next owner may not have to honor warranties.
1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds.
Momentarily (less than 5 sec.) press CANCEL key again to remove error code
2. Press and hold any key for 1 minute until F2 E0 code is displayed.
3. Cancel F2 E0 error code.
4. Program and start the clean mode. Observe to see if door locks. If it does not,
inspect the locking mechanism from the solenoid to the latch pawl and door to
find the cause of the problem. If the door is not locking, then 1 minute from the
start of clean, the F5 E1 code will again be displayed. Steps 1 through 3 will
have to be repeated before another clean can be started.
5. Once any mechanical problems with the latch mechanism have been corrected,
program and start a clean cycle (after, if necessary, clearing F5 E1 error code)
to ensure proper operation of the door lock. Immediately cancel the clean mode to observe proper operation of door unlock
This indeed indicates a problem with the Electronic Range Control (ERC). The part number for your range is 769758 and costs about $120. You can find the part at repairclinic.com and have it shipped directly to you for a modest shipping fee. If you need further guidance let me know. I hope this information is helpful.