My toshiba laptop is running into logging off mode,cannot shut down,cannot use mouse nothing.........it just keeps running as if it were shutting down, and I am unable to do anything.Please help. Brenda from BC CANADA
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Have you tried starting in safe mode to see if it will boot that way? In case your not sure how turn the computer off then when off hit power on and just start pressing F8 over and over until you get the black screen asking about safe mode. You might hear some beeping while doing it dont worry about that. Choose start in safe mode with networking.Quick question is there any reason the lapshows the screen of windows starting vertically like that instead of the normal horizontal way from left to right? Just curious if you did that or thats new too.
Please restart in the safe mode once.And run a virus scan after that turn off your laptop and turn it on again now don't go into the safe mode just start the windows normally,enter your password and see if you face the same problem.
if you have a program running that is non responsive and try to shut down or restart, the computer will get stuck on the logging off screen.
Often times if a computer takes a long time to do anything, it means you need to defrag your hard drive. Manually shut down the computer (you might have been pushing the Sleep button. If you can't figure it out, just unplug it and let the battery run down.) and when you restart it, go to the My Computer or Computer option, right click on your C drive, click on properties and a window should pop up. Click on the tab that says Tools and click on the Defragmentation option. The rest should be pretty self-explanatory.If nothing works.
please try logging in as administrator in safe mode and doing a system restore.... please see Using Windows Vista System Restore :: the How-To Geek
try logging into computer with safe more, when you turn on laptop, keep
pressing f8 every secound to bring up a boot menu options, choose safe
mode when it starts in safe mode log in with your acount goto control
panel and acounts and delte password. or change it, then restart laptop
and see how it goes. hope this helps
If you truly believe the problem happened right after installing the new mouse, then you should start by uninstalling the software for it. Go to Control Panel -> Software -> Uninstall. If this fails, you can use the System Restore utility to rollback the Windows registry to a time before you first installed the new mouse software. Have you tried to unplug the mouse and not use it, atleast on the attempted shutdown process?
Start up in safe mode pressing F8 on boot up and select safe mode.
When in the system under administrator there will be option for you to delete the password on your account.
Re boot then enter again with no password.