Question about Insignia D400a PC Desktop

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Mouse issue My mouse cursor is frozen in the center of the monitor screen even after I've formatted the hard drive and loaded all the bundled software and hardware drivers that came with the Insignia disk!The mouse will not work at all and I've tried a corded one as well as an optical but to no avail!

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  • imdreaming2 Nov 09, 2007

    I left my computer for a bit, took a break from typing, came back and my mouse was frozen in the middle of the screen, another mouse didn't help, what happened??? I can't use it

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  • 432 Answers

Have you tried a PS/2 and USB mouse?

Posted on Jun 23, 2007

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Before you plan to return make sure you have done some or all of this things first:

1. Did you reboot after you installed the os?
2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ?
3. Were you able to move your mouse without any problem at all before the software installation ?
4. Have you had this problem before the installation of OS ?
5. Have you done all your software and windows updates ?
6. Will the mouse work when booting into Safe Mode ( pressing F8 during re-boot before Windows Vista loads) If it does then your softwares need to be updated.
7. Did you check you device manager to see that theres no yellow exclamation anywhere in the Mice and othert pointing devices or under the USB controller section?
8. Is there a legacy USB port to be activated on your computer BIOS ?

If the installation caused your mouse to be frozen then try and uninstall the Enterprise 2007 by using your keyboard and tab to the programs uninstall.

If your mouse still doesn't move after doing all of the above things
then try another new USB mouse. Sometimes you may have to wait for several seconds (even up to a minute for new usb mouse detection) before the USB mouse cursor will move. If the second new USB mouse still wont work then return it to where you bought it as it could be faulty usb connector

plz do rate the solution if got help

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You may have a motherboard failure problem. I would ask you to check the drivers and update them but will be hard to do if you can't get past load screen. You best bet may to get a copy of system recovery and boot pc with the disk installed. Wipe computer completely clean and reinstall windows.

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Before you plan to return make sure you have done some or all of this things first:

1. Did you reboot after you installed the Enterprise 2007 ?
2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ?
3. Were you able to move your mouse without any problem at all before the software installation ?
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Good Luck, Please dont for get to Vote/Thank You.

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