Question about D-Link AirPlus DI-524 Wireless Router

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Cannot configure d-link 524 router to cable modem

D-link 524 router given to me by someone. was previously configured to videotron cable modem. Now I need to configure it to cogeco cable modem. Do not have cd for configuration. Went into d-link configuration but it requires an IP address which cannot be found. Followed instructions from site but it says to click "run" then "cmd" but nothing appears in the dialog box? what are we doing wrong?

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You probably have to "clone" your computer's MAC address to the router. Usually the cable providers register your computer's physical address (aka hardware or MAC address). So in order to let your router get connected your router has to send the same MAC address. This is called MAC address cloning.

To get your machine's MAC you go run->cmd and on the command line write "ipconfig /all". This will show you the info of all adapters you have on your computer. Search for the ethernet adapter and get its physical address. It should look like (xx-xx-xx-xx-xx-xx-xx-xx) where x is a number 0-9 or a letter A-F.

Once you have that you need to go to your router's configuration page and find where you can insert the clone MAC. You may also need to enable the cloning from the same page.

Hope that will help.

Posted on Jan 18, 2009

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Hmmm.... I would call the cable company and make sure that they are leasing an IP to your cable modem. I had this trouble one time when I had to move my wireless to another room. The procedure is to unplug everything and then reconnect them one by one starting with the cable modem. Since this router was used before, I would use the reset switch on the device to reset the router to factory settings before reconnecting it. Try that and see if it works. If it doesn't work then write back.

Posted on Jan 18, 2009

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hi.
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