Question about Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
Assuming the batteries in the mouse and keyboard are fully charged, next make sure all your cables are inserted correctly.
Check that the data cables leading from the base unit to the computer are securely inserted into the proper connectors at the rear of the case.
Next make sure the power cord for the base unit is plugged into a live power outlet and that the other end is securely plugged into the back of the base unit. Often times this plug will come out halfway and so will look plugged in but will cause intermittent problems.
Next make sure your mouse is not too far away from the base unit when you try to use it. Normally 8 or 10 feet is the maximum distance these units will function properly at. Also make sure there are no obstructions between the mouse and the base unit. You can also clean any dust or debris from the small LED bulb on the underside of the mouse with a dry QTip to ensure that is not the problem.
Now depress the CONNECT button on the base unit, then while the light is flashing depress the small CONNECT button on the bottom of the mouse.
Now try using the mouse.
If the unit still does not function after that, then leave them plugged in and RESTART your computer.
Repeat the CONNECT procedure for the mouse after your computer restarts if necessary.
You may have to do the connect procedure 3 or 4 times before it connects properly so just keep trying the connect process until it works. Make sure you have the mouse right right beside the receiver when you do the connect procedure. Also make sure you use a mouse pad under the mouse, some surfaces do not work well with certain mice. Also make sure there are no other wireless mice in the same room when you do this. Also make sure you don't have a regular mouse plugged into the computer at the same time. Try switching the receiver to a different USB port on your computer just in case the one you are currently using is faulty.
Please comment back here to this page if you have any questions, or just require further general assistance and I will respond as soon as I see it.
Thank you very much and good luck.
Posted on May 06, 2011
DId you receive any drivers to use with the keyboard?
If you did, try reinstalling them. If you dont have them, search google for the model of the keyboard you have, and try to download them and install them.
If it doesnt work, the best thing to do is to call the customer service from where you bought your keyboard. They just stop working sometimes for no reason. If you still have warranty, they probably will give you a new keyboard.
Posted on May 22, 2011
SOURCE: solidtek ask 4251 this is
Does the battery light come on? Then it's still the batteries, try them in something else or a battery meter. Otherwise you have fried the circuitry of the keyboard (probably spilled something by accident on them). They're no good anymore.
Posted on Jul 27, 2011
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