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No administrator access

I have been trying to install a new anti-virus pack to my computer but everytime I try it says I don't have administrative access. I log in as administrator and it still says there is an account restriction and won't let me install it. I'm sure I have a virus or something on my computer because I am losing files on my computer.

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  • gssabryant Jan 22, 2009

    Thanks for the help on my problem. Sorry but it won't work. My computer says page cannot be found and won't go to the malware scan page.

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  • 77 Answers

You have some kind of malware. Get the free malwarebytes' antimalware from http://www.malwarebytes.org/mbam.php

Then install it and run a quick scan. Then remove the malware. Do a reboot and try again.

HTH,
Deboo

Posted on Jan 18, 2009

  • Deboo Geek Jan 23, 2009






    Another solution. Get the BARTPE builder and make a bootable CD. Then run it and recover the admin password with the tools provided.

    Download from here:
    http://www.nu2.nu/pebuilder/

    Then download the "Change admin password" plugin from:
    http://www.bootcd.us/BartPE_Plugin_Detai...

    You'll need to read a little on the BARTPE page but you'll be able to reset your admin password to a blank password.

    HTH,
    Deboo

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