Question about Water Heaters
Posted by Anonymous on
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Posted on Jan 02, 2017
you plugged it in and the fan started or you unplugged it and the fan started,,the fan will come on first before the unit will inginte to take out the excess gas, if it didn't lite then the ignitor might not be working there are 2 swithces on the unit one on the fan and one by the gas valve make sure they are both on and make sure the gas it also turned on.
Posted on May 30, 2009
I was having the same problem untill I reallized it was my venting system. Test the water heater with no vent on top. Disconnect the vent pipe from the water heater and try turning on the hot water. the water heater needs a special adapter to vent the direct vent water heater. One other thing you can check is the gas pressure in your home. You have to have between 7 and 8 WC (water Column) for the tankless water heaters. You can call your gas supplier to find out what you have.
Posted on Jul 04, 2009
if you have the exhaust run together it will not light up,, they have to be seperate,, the computer board sences the unburnt gasses and will not allow it to start,,
Posted on Jul 08, 2009
you need to replace the upper thermostat, it has the overtemp switch made to it. Also make sure that the thermostat is pushed up tight to the tank with no space or object between them.
Posted on Mar 13, 2010
There could be blockage in your water heaters venting on the outside of the home. It sound like the high limit switch has been tripped. Try unplugging the tank and plugging it back in. this will reset the tank. if the problem persists you will want to call your provider for service.
Posted on Jul 29, 2010
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