Question about Water Heaters

Open Question

Rheem commercial water heater GHE80-130. It is producing error code A01: Ignition did not light and controller error, call tech support. I ensured there was no blockage in condensate trap, confirmed airflow on intake and exhaust 3" PVC vent terminations, confirmed proper gas supply and shut down power to unit multiple times to allow it to reset but the same code is produced. This unit was installed 2 weeks ago and produced hot water without issue, no intermittant problems surfaced until complete failure now.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
gary1121
  • 332 Answers

SOURCE: Rheem 40 gal power vent gas water heater shows code 42

you plugged it in and the fan started or you unplugged it and the fan started,,the fan will come on first before the unit will inginte to take out the excess gas, if it didn't lite then the ignitor might not be working there are 2 swithces on the unit one on the fan and one by the gas valve make sure they are both on and make sure the gas it also turned on.

Posted on May 30, 2009

Ad
  • 2 Answers

SOURCE: tankless water heater error code 11

I was having the same problem untill I reallized it was my venting system. Test the water heater with no vent on top. Disconnect the vent pipe from the water heater and try turning on the hot water. the water heater needs a special adapter to vent the direct vent water heater. One other thing you can check is the gas pressure in your home. You have to have between 7 and 8 WC (water Column) for the tankless water heaters. You can call your gas supplier to find out what you have.

Posted on Jul 04, 2009

gary1121
  • 332 Answers

SOURCE: 1 unit intermittently shuts off and other won't ignite

if you have the exhaust run together it will not light up,, they have to be seperate,, the computer board sences the unburnt gasses and will not allow it to start,,

Posted on Jul 08, 2009

  • 409 Answers

SOURCE: Rheem power vent 2 water heater keeps shutting off

you need to replace the upper thermostat, it has the overtemp switch made to it. Also make sure that the thermostat is pushed up tight to the tank with no space or object between them.

Posted on Mar 13, 2010

  • 9 Answers

SOURCE: rheem power vent motor doesn't shut off

There could be blockage in your water heaters venting on the outside of the home. It sound like the high limit switch has been tripped. Try unplugging the tank and plugging it back in. this will reset the tank. if the problem persists you will want to call your provider for service.

Posted on Jul 29, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am getting a C2 11 problem error on my Rheem tankless water heater, What that mean?


Just how much did you investigate this on the internet before asking here? I Googled " Rheem C2 tankless water heater" and found http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html. Look under Error Codes. Code 11 refer to gas supply/ignition. If you don't know much about tankles water heaters or gas ignition, call a Rheem Tech.

Dec 13, 2014 | Rheem Water Heaters

1 Answer

How do I fix my a02 trouble code on my rheem ghe100-160a water heater


Commercial high efficiency gas
Rheem does not post service manuals or service bulletins for error a02, and installation manual does not show error codes
manual says to call for service
800-432-8373 in US
800-268-6966 Canada
http://www.thetankatwaterheaterrescue.com/forums/forum3/

Gene

Sep 26, 2014 | Rheem ruud ghe100-160 water heater,100...

1 Answer

Rheem tankless water heater error code 11


Error 11 is ignition failure, or insufficient gas, or defective sensor, dirty combustion parts.
Do the yearly required maintenance such as cleaning the combustion parts, and error code will probably be solved.
Problem is Rheem does not post service manuals for people to learn how to service their equipment without calling service tech.
Copy following link for Rheem troubleshoot resources
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

The cost of yearly maintenance will easily eat away the expected yearly savings of $100 for typical family of 4.

Aug 20, 2012 | Rheem RTG-66DVN Direct Vent Natural Gas

1 Answer

Rheem Integrity 20 not always lighting. Showing code C2 11


Before calling service technician, open following links for Rheem/Paloma troubleshoot resources including error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/No-Error-Code.pdf

C2 11 is no ignition.
Clean combustion parts yearly as recommended in manual is first step.
Other causes can be loose wiring, bas gas valve, dirty air intake, bad venting, bad sensors etc.
Test these parts using service manual. Call Rheem since Rheem does not post service manuals.

Oct 06, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

Remote flashing Code 11


Before calling service technician, open following link for Rheem troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C2 11 is: "inadequate gas.
Open the gas shutoff valve all the way"

Another source for error 11 shows: "no ignition"
"Ensure you have gas to the appliance.
Ensure gas type and pressure are correct.
Bleed all air from gas lines.
Ensure gas line, meter, and regulator are sized properly.
Ensure appliance is properly grounded.
Check gas solenoid valves for open or short circuits.
Ensure igniter is operational.
Check igniter wiring harness for damage."

And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Jun 02, 2011 | Rheem Tankless Water Heater Main Remote...

4 Answers

C2 11 code


Before calling service technician, open following link for Rheem error codes and troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error code C2 11 is 'no ignition'
Ensure you have gas to the appliance.
Ensure gas type and pressure are correct.
Bleed all air from gas lines.
Ensure gas line, meter, and regulator are sized properly.
Ensure appliance is properly grounded.
Check gas solenoid valves for open or short circuits.
Ensure igniter is operational.
Check igniter wiring harness for damage.

There is no service bulletin covering how to perform these actions.
Rheem will ask that you call qualified service technician, who can give you tips and tricks for keeping the unit working, including opportunity for yearly service that will eliminate the expected $1-8 monthly savings from owning tankless.
Read manual for yearly maintenance needed to keep unit working at prime efficiency.

Apr 18, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

Remote control unit flashes 76. No buttons on the remote will function. Water heater will not come on when there is a demand for hot water. Any suggestions?


Remove power source from the unit. If remote control is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support .

If this helps, please indicate so.
Mike//jzklipper

Nov 25, 2009 | Rheem Rtg53xn Natural Gas Tankless Water...

3 Answers

Error code 76 C4 heater shuts off every 5 mins while in shower


Remove power source from the unit. If remote control2.gif is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support2.gif.

If this helps, please indicate so.
Mike//
jzklipper@aol.com

Oct 01, 2009 | Rheem RTG-53PVN Indoor Natural Gas...

7 Answers

Rheem RTG 53 PVN with fault codes C4 or C7


I had the same problem with my tankless waterheater (flashing c4 76 alternately). I called Rheem
tech support and they had me 1 power down the remotepanel 2 unplug the unit from the wall 3 remove the cover 4 remove the wires for the remote panel from the circuit board and pull the twisted pair that goes to the remote out from the bottom of the unit. 5 reinstall the cover 6 plug the unit back
into the wall and turn on the hot water see if it works. It did in my case and they are sending me a new remote panel. I hope it helps.........

Nov 21, 2008 | Rheem RTG-53PVN Indoor Natural Gas...

Not finding what you are looking for?
Water Heaters Logo

Related Topics:

200 people viewed this question

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

Donni Steen

Level 3 Expert

659 Answers

Brad Brown

Level 3 Expert

15628 Answers

Gil Shultz

Level 3 Expert

3368 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...