Question about Whirlpool 25.4 Cu. Ft. Side-by-Side Refrigerator w/Thru-the-Door Ice & Water - Satina Stainless-Look

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I have a GS6NBE/GF6NFE that isn't dispensing ice through the door. Water works fine but the ice wont come through the door. What can i do to fix this problem?

GS6NBE/GF6NFE

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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dididsaythat
  • 291 Answers

SOURCE: Ice Dispenser Doesn't work...

sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker

Posted on Sep 08, 2007

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  • 1 Answer

SOURCE: GS6SHEXMLoo side by side ice dispenser not working

On advice from the tech I removed acess door. It was covered by frozen moisture.
I removed the motor it was full of water. I verified 120 volts at plug to motor from control
by depressing the door switch and ice dispenser lever at same time. The motor ohms out
but because of amount of water removed from it I am going to replace it and see what happens.

Posted on Aug 06, 2008

  • 33 Answers

SOURCE: in door ice dispenser does not work but the water dispenser does.

check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

Posted on Nov 30, 2008

toolkits
  • 1099 Answers

SOURCE: water does not dispense thru my whirlpool

Hello,


Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.

Hope this helpout......

Posted on Aug 04, 2010

kdrake84
  • 262 Answers

SOURCE: Model: ED2KHAXVS Installed: June 2009 Issue: Dispenser

Hi John....
Here is a link to your units dispenser parts drawing.
http://www.searspartsdirect.com/partsdirect/part-model/Whirlpool-Parts/Refrigerator-Parts/Model-ED2KHAXVS00/1198/0165000/W1002173/00008?blt=06&prst=&shdMod=

Being that you have ice in the bucket,that tells me that there is an electrical issue...no ice or water from dispenser.

Two parts you need to check

Part number 14 the switch and part number 17 the electronic board.

Let me know what you find....

Keith

Posted on Feb 21, 2011

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