Question about LeapFrog Custom Learning Didj Racing - Tiki Tropics

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Didj will turn on but Warning screen is just frozen.

I can turn the didj on but it just stays frozen on the Warning screen. Now it will not turn off. What to do?

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  • jasmin9o9 Mar 12, 2009

    The Didj then goes to warning screen and the game shuts down...please help my kid is bugging me to get it fixed :) Thanks

  • britawomack Mar 29, 2009

    we just got the system and it won't work. we turned in on and the warning screen comes up. it just sits there and we can't turn it off unless we take out the batteries.

  • lyndag5158 Apr 12, 2009

    Didj is frozen on Warning Screen

  • lyndag5158 Apr 12, 2009

    Didj is frozen on Warning Screen. When it is connected to the computer and the Leapfrog software is running it shows that the unit is not connected...how do we fix it?

  • Anonymous Apr 14, 2009

    didj powers up and is stuck at "WARNING - HEALTH AND SAFETY" screen. It will not respond to the on/off switch.

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I had the same problem. What you need to do is open the Leapfrog connect and then plug your DIDJ into the computer. You also need to plug it in with the AC adapter as this takes time and the first time I tried the batteries died. So plug it in or put new batteries in it. Now just leave it sit plugged into your computer with the Leapfrog connect program open. It took mine almost 2 hours just sitting on the white Warning screen then if finally connected and updated the software and is now working fine. Hope this helps.

Posted on Jun 07, 2009

  • joepeter1 Feb 19, 2011

    do you guys have hi speed internet cuz a couple of us still have dial-up. I know step up to the future!! sorry obama is taking all my money.

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My Didj did the same thing on the same day! The Didj needs to be re-sync'd. Connect your Didj to your computer with the USB cable. Turn the Didj on. Open the LeapFrog Connect software on your computer. Sometime in the next 24 hours, the Didj will sync with your computer. After the Didj sync's, a pop-up will appear on your computer and the Didj will power down. Click OK on the pop-ups and then restart your Didj. The Didj may have to down load several files, but it will function normally afterward.

Before trying this, it's a good idea to turn off the screen saver and sleep mode on your computer. Install new batteries in the Didj as it may take 24 hours before the Didj sync's. If this does not work, you will have to return your Didj for replacement or repair.

Posted on Jan 20, 2009

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SOURCE: Didj will turn on but Warning screen is just frozen.

Try replacing batteries with fresh non-rechargable batteries.

Posted on Aug 15, 2010

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Posted on Jan 02, 2017

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