Question about Rinnai Heating & Cooling
Posted by Anonymous on
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Posted on Jan 02, 2017
An error code of 12 on your heater means a flame failure has occured. It could be the following: Flame Rod dirty, Obstruction in burner, improper gas pressure, or a bad ignitor board. I am suggesting you get a technician who is familiar with Rinnai products to check out the above items.
Posted on May 27, 2008
11 means no gas / failed to ignite - check the bayonet is fully plugged in properly, they can be hard to plug/unlpug - otherwise you wilol have to take it in for service.
Posted on Aug 28, 2009
The 417 service manual is dated 2003, so they're no more than 7 years old. You can download the operation & service manuals here:
Posted on Mar 29, 2010
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