Question about Kenmore 20722

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Series 70 washer will not aggitate, spin or drain

After a night of very low temps, the washer would not fill with water. We warmed the area and the washer filled. Went back to check, it was not aggitating and will not spin or drain. Please advise.

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  • cjohnson1214 Jan 25, 2009

    I'm having a similar problem -- the machine stopped mid-cycle, and won't spin, agitate or drain. It makes a little hum when I try to get it to engage, as if the motor won't start. A similar thread suggested that the pump being clogged could cause this problem; seems unlikely but that'll be my next thing to check.

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  • 15,935 Answers

Even "empty" - there is still water in the tub to keep the seals moist.

Let it thaw completely - or put some hot water in the tub to thaw.

You may already have damaged the coupling/drive belt if it was frozen.


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Posted on Sep 14, 2010

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I recently had this problem. It was found that the main drive belt broke and the washer would fill but not spin, agitate or drain. I replaced the belt and everything worked again. A defective or disconnected cover switch would also cause the same problem.

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Why My Kenmore 70 Series Washer Won't Drain Or Spin?


You need to replace the lid switch. This is located under the case. you have to take the case off to change this part. This is done by taking the 2 screws out of the front of the control panel. Then flip the panel back and remove the 2 brass clips that hold on the case. Then you can remove the whole washer case to get acces to the lid switch. This is a very common problem and an easy problem to fix.

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tnx 4 using fixya,

drcool

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ckd wires to motor ..next timer slim chance could be water level switch most likely motor wire

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Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.

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First thing is to remove the 2 screws from the console, they may be hidden in the front or bacl of console. After removing screws, lightly push the base of the console towards the front of the washer and pick up. This will expose your lid switch connection. Using a jumper wire, jump out the black and white wires then try advancing your washer into spin/drain. The culprit will usually be the lid switch assy.

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Mrquest
If it is draining the water then the motor is running. ou most likely have a broken motor coupler between the motor and gearcase.

Remove the two screws that hold the console to the cabinet and flip the console back.
Remove the two clips that hold the cabinet to the rear panel of the washer and unplug the lid switch harness. The cabinet will tilt forward and slide off.
Remove the clips holding the water pump and move it to the side.
Unplug the wires from the motor and remove the clips holding it.
You will see the motor coupler.
Make sure you can turn the gearcase shaft with a pair of pliers so it is not locked up.
Post back with the complete model number from the washer if you need further help.
Thanks, Mike

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i have a kenmore 70 series washer model 10020722990
it will fill with water but will not wash. if you put it on spin the water will drain but it will not spin. it sounds like the motor turning. is it a clutch that has broken.

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