Icemaker My nephew hit the lock button on the ice maker and we can't figure out how to unlock it.

An ice maker has 3 basic tasks:
1. Call for water.
2. Freeze.
3. Harvest.
Then the cycle repeats. There will always be some sensors that determine timing of those tasks. Home units usually have a bin level sensor (often an arm that's lifted as the bin fills) that can be locked in the up position to disable the ice maker.

If it's calling for water but not freezing, make sure the condenser is clean. (Sometimes they look clean but are plugged in the middle.) It has to get down to nearly 0 degrees to efficiently make ice, if it's not getting cold enough you may need a tech to figure out why.

If there's ice in the tray but it's not harvesting, clean the tray, hard water deposits can make the cubes stick in the tray.

If your ice maker still in guarantee or warranty period, then go to the seller and replace with a new one. If not then go to google and type in ice maker repairer in your area and you will find plenty of website of repairer.

Hi

Try and access the ice dispenser assembly and check from where the water is leaking. You would need to disassemble the ice dispenser and ice maker to check this. The ice dispenser is located in the upper portion of the freezer compartment. This assembly stores ice made by the icemaker and dispenses ice on demand from the door dispenser target switch.
1. Remove the upper ice bucket tray.
2. Slide out the ice dispenser assembly.
3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back.
4. Remove the ice crusher cover Phillips head screws (2) and remove the cover.
5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher.
6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either side of the ice crusher.
7. Lift the ice crusher out of the bucket.
8. Remove the ice crusher back cover.
9. Remove the locking ring from the ice crusher auger.
10. Remove the plastic nut with a pair of pliers by turning it clockwise.
11. Remove the spacers and blades. The blades are numbered for reassembly.

Icemaker--
The icemaker is located in the upper rear of the freezer compartment and supplies ice to the dispenser tub.
1. Disconnect the icemaker cable connector.
2. Remove 1/4-in. icemaker mounting screws and slide out the icemaker.
This refrigerator is equipped with an Electronic Icemaker.

Hope this helps... Please post back if you need more information.
Daniel

Did you change the water valve? Samsung SXS repair manual


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101



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i have the same fridge, you have to press and hold the Lock button and it will unlock the ice/water for you.

If you hit the ice maker or do you hit the water filter? if you hit the ice maker then I would say you need a new ice maker if you are hitting the water filter then you may have a frozen water line.

There is also a screw on the bottom of the icemaker. remoce it also.

If the release mechanism is jamming you might need to replace ice maker itself. The kit is only about $10 cheaper so I would change out the icemaker

press the reset button (black) on the bottom of the icemaker, the system will go through a cycle, and water will pour into the tray.