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tank safety valve. turn it off, turn it on several times with burner off.
if you hear a definate little snap,, thats when it activates the internal safety cutoff valve. when you get the valve on without the snap your good to go. I have had some bottles that I had to jar the bottom of bottle on the ground to get the valve to drop and to give out the gas. Then when all else fails take it back. always keep it upright..
When you open the gas line to change the tank you let air in the line very common problem just take the line loose at the gas fire and bleed the air out. If it has auto ignition just let it cycle it will bleed out the air after a few try's.
They take a while to heat the oil and supply heat by natural convection, air flow over the radiator, unlike bare element heaters so Yes, they are slow. The plus is that they pose no fire hazard and are more efficient.
I had this same problem last year and went through all the checklist in poshpoms suggestions ( I am on mains Gas ). The issue was caused by the Flame rods. Near the 2 pilots at the front and the back. Those small rods each that 'senses' the flame become inadequate, so they were replaced with a new pilot assembly from Rinnai that had longer rods and better coverage. Issue was fixed. Good Luck.
kINDLY HELP WITH a description of this odor. If it is setting off your smoke alarm the flame or combustion is not complete or thorough.Are these new loggs or previously used without problem?Is the flue open on the chimney? The venting is apparently very poor if at all and the house is fulling with fumes. Turn the gas off, Open up the house to clear the air and check the flue, making sure it is open. Be safe.Ned
If so replace it. (6 bucks)
It is the units flame sensor and they routinely go bad.
When they no longer sense flame the unit will shut off gas to the ignitor/burner.
It will only stay lit when you are manualy holding the button.
It sounds like you have a lemon. The heat exchanger tube has developed a hole somewhere. These things are designed for the small element inside to heat up the oil, and that is supposed to radiate the heat. It would be dangerous to use without any kind of oil. The element would burn out hopefully before it started a fire, but not necessarily. I don't know what kind of oil they use, but its a thin viscosity, like some turbine oil. You can patch the hole and try some pump oil or something, but I personally don't think its a good idea. I wouldn't do it.
I'd be checking what the operating gas pressure is correct - when it's operating, not when it's stopped or off.
My suspicion is that the gas pressure is incorrect & the regulator needs adjusting, or that the gas bottle is simply too small for the heater & can't evaporate enough gas to keep it going.
You really need a gas expert to advise on site.
(Aussie gasfitter - too far to do house calls)