Washing Machine Door will not open

Jun 24, 2007

- Thank you so very much for trying to help. Unfortunately, this under-the-cabinet Ariston washing machine had been installed by a plumber. We are seniors :-( And I just realize that it is impossible for me to move this washing machine out of the 'just fitting' under-the-cabinet space. The electrical outlet is behind the washing machine.

Tomorrow, Monday, I will try to get someone to help in getting this machine out of the tight space and unplug it. I am sure [!!] that you are correct and then the door will open.

One more question, please: would the machine then 'reset' itself, so that the door will work properly again or is your suggestion/solution only to be able to open the washing machine's door?

Thank you again, Washer Tech, for responding so quickly.

handynovice

Jun 24, 2007

- I said, I am a novice, and it shows :-) But I got the idea to turn off the circuit for the appliance in my fuse box and, voila, after a few minutes I was able to open the washing machine door.

Thank you very, very much, Washer Tech. I guess, when I now put my next load of washing stuff into the machine and start another wash, I will soon know if the machine has reset itself!?

Greetings, handynovice

PS. It's so nice to know that your 'HELPERS' work on weekends too!
:-)

Aug 24, 2007

- Thank you for your help. In the meantime I got to know my new ARISTON washmachine better. The 'trick' to get the door to open was within the program, which said that before the final run, one will have to press start again and then it finishes the wash cycle.

Have not had a problem since I followed those directions.

AND by the way, we are VERY HAPPY with this QUIET running ARISTON Washmachine. Can recommend it highly.

Thanks. Greetings, Christa