Hello. I have compaq presario sr2020nx, and connect to the internet using a dsl modem, via ethernet. I originally had XP as the OS, and recently upgraded to Vista, and now I cannot access the internet, in any way. It's acting as if the proper hardware is not installed for a local area connection, and I must connect to the web via LAC/LAN, and the only options I am getting when setting up a new connection are for dial up, broadband, or wireless. I am somewhat familiar with the technical hooplah and maybe you can assist me? Please and thank you.
Since youre setting up a DSL connection choose Set up broadband connection > PPPoE. You will need the username and password you were given to this account (contact customer service at your ISP for this info). Enter the info and have it remember the password. Click connect. Once Vista finds the connection, it will ask you to choose a network type (Home, Work, or Public). Select the type and enjoy. If the connection fails, recheck your username and password entries.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1 Plug the Ethernet cable into the Internet port on your wall. If you do not have Internet ports installed in your home, connect a phone line adapter to a phone line jack. The adapter makes the phone line wider so Ethernet cables can connect to it. This does not block your phone from use.
2 Plug the other end of the Ethernet cable into the Internet port on the back side of the Netgear DSL modem.
3 Connect the Netgear DSL modem to a local power source. The power plug inserts into the modem via a small port on the rear of the modem.
4 Insert a second Ethernet cable into one of the numbered ports on the back of the modem. Run the cable to your computer and plug it into the Ethernet port on the computer.
5 Look on the back end of the DSL modem for an HTTP: address. Type this into your Internet browser's search bar. The Netgear DSL modem menu appears on the screen.
6 Select how many computers are to use the modem, if you are using it with other DSL modems and set up a password (the default username and password is "admin"). Click "OK" to initiate the changes you made to the menu. You can now use your Netgear DSL modem to connect to the Internet.
To connect to your DSL internet you will need an ethernet port or wireless card on your laptop. Your laptop should have an ethernet port, it will look like a phone jack but a little bigger. In the off chance that you don't have an ethernet port on your laptop you can also purchase an ethernet to usb adpater. You may have a wireless card installed on your laptop, but if not you can purchase a usb wireless adapter. To use your internet wirelessly in your home you'll also need a wireless router. All of these things can be purchased at your local electronics store (walmart, best buy, kmart, frys) and usually are fairly easy to setup with the included instructions.
Make sure the cat5 cable coming from the modem is going to the computer and bypass the router for now.
If the computer is able to connect to the internet then you know its a configuration issue with the router. If it still can't connect to the internet then you know its an issue with the computer, might be a driver issue with the computer at that point.
Call your Internet service provider and have them tell you the steps on how to configure your router to work with there internet service.
If you have a DSL connection or Cable and hook up a new computer, you may have to reset the hardware (turn it off and on). If you have a Cable connection which you also use for a phone, you will have to also remove the battery from the modem to reset it. I am assuming that when you go into the device manager you see the network adapter and it doesn't have any caution symbol or an "x" on it to indicate a problem. You must also be sure you are not using an ethernet cable that is damaged. If you are trying to connect wirelessly, you must have a router that is properly configured and your wireless adapter must be enabled on your computer.
that completely depends on what kind of internet service you have. The laptop has a Ethernet connector so, if you have a internet connection in your home you should be able to connect it with a wire to the router or the modem and it should work.
Yes, if your dsl modem is equipped with a usb option, you can hook it up to your computer but remember to remove the ethernet cord 1st. Both ethernet and usb cannot be connected at the same time. Once connected, your machine may search for a driver to install the modem via the usb port but it should work, especially if it's a westell. Best of luck. Greg
Your ISP should provide you with an external modem that would be connected to your phone line, then you would connect the modem to one of the wired connections on the back of the router, or directly to the back of your computer.
However, if you insist on an internal modem, I would suggest either a U.S. Robotics or Encore brand.