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Rinnai Infinity xr24 not igniting

No ignition

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5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 252 Answers

SOURCE: need an igniter

My local Ace Hardeware carries many ignitors - otherwise a Rinnai dealer will have one.

Posted on Apr 26, 2009

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Therinnaiguy
  • 1420 Answers

SOURCE: Rinnai gas heater loud noise on ignition

It may be, Rinnai suggests a maximum length of about 13 equivalent feet of venting including elbows. Add 6 feet for every 90 degree elbow. If the vent is longer than this it is taxing the combustion fan motor and it will start giving you error codes and will not ignite. Remove the trim panel from behind the heater and find the flexable air intake pipe. Temporally remove it from a fitting and test the unit a few times to see if the unit starts quieter. This procedure will be taking room air into the heater for combustion and circumventing the direct vent feature of the heater, not a fix. Have you had the gas pressure tested? It gould be that! You may wish to consider relocating the heater and fire your installation contractor for putting you in this predicament, not Rinnai.

Posted on Nov 05, 2009

Testimonial: "Thanks very much. Please see comments."

  • 288 Answers

SOURCE: Rinnai 2001pilot light working but not igniting

high limit switch is opened because the heat exchanger is getting too hot

Posted on Nov 15, 2009

  • 120 Answers

SOURCE: Rinnai inbuilt lpg gas fireplace IB35ETR wont

You don't mention any error codes displayed. If this is the case I would start with a new main PCB. It should try and light for approx. 10 seconds and then go to lockout with an error code 11 if it was a gas supply issue. This is all controlled by the PCB hence my opinion on a PCB fault.

Posted on Sep 16, 2010

Testimonial: "Thanks for your input. Winter is coming and I will have a look at the heater this weekend. Good, clear advice. Thanks again."

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1 Answer

My rinnai gas heater ignition knob does not rotate and therefore unable to ignite the heater....it seems its locked


I don't know your particular heater, but did you try depressing the knob prior to attempting rotation ?? It may seem 'locked' due to be rotated against a 'stop' requiring a different movement....

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Is sounds like it could be the automatic ignition. If the sound only happens when you are pressing or turning the knob, I would say that is all that it is. Most gas heaters have an ignition switch under the knob. This triggers the ignition to try and spark. light the gas when the knob is depressed.

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Have a rinnae royal gas lok heater. Cant start it after gas was shut off. How do you get the ignition to work and start the pilot light again


When the gas was turned OFF, air got in the line(s) and created an air pocket. This air will need to purged from the system, before the heater will light. It only the shutoff valve on the gas line to the heater was turned OFF, it will be easier to purge. If your Rinnai heater has manual ignition rather than electronic ignition. Holding the control down in the Pilot position, will eventually purge the air. If you have electronic ignition, continually trying to light the unit will do the same thing, but take longer to accomplish. Consulting your Rinnai will also help you with this situation.

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If you can get to the gas valve make sure it is in the on position and not in pilot or off. Does it sound like
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1 Answer

Hi i have a rinnai infint 24 and it wont ignite fan is running but doesnt burn what can i do?


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Jan 28, 2010 | Rinnai Vent Free Gas Heater/

1 Answer

Need an igniter


My local Ace Hardeware carries many ignitors - otherwise a Rinnai dealer will have one.

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