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HTC my touch 4g frozen

Phone will not start up. Stays on 1st screen. I've rebooted done factory reset. Nothing works. Phone will not get past 1st screen. Is my phone fried???

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  • 2 Answers

My touch phone screen freeze.what is the cause?

Posted on Jan 05, 2013

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Posted on Jan 02, 2017

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SOURCE: Touch pad is not working in HTC touch phone

I had a stubborn version of the dead touchscreen problem. Screen was dead this morning upon power-up and no combination of hard or soft resets made any difference. Removed screen protector (which had worked fine for a year) and cleaned out seam of screen too - still no change. Ten days past warranty expiration - figures!! Eventually I concluded there was nothing left to try but a ROM upgrade, even though I didn't expect that to help... IT DID!! I'm a Bell customer in Canada, so I downloaded the latest Bell ROM from here: http://www.htc.com/us/supportdownloadlist.aspx?p_id=70&act=sd&cat=all and did the install. Lo and behold - touchscreen working like new!!! My original version was factory 1.<xxxx> and newest was 3.<xxxx>. Fix cost me a day of surfing, but better than $400!!

Posted on Feb 02, 2009

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SOURCE: want to factory reset an unlocked htc touch cdma (vogue)

All you have to do is... hold down the (RED) End button and the (GREEN) Send button at the same time, and while still holding them down POKE your stylus in the soft reset hole at the bottom of phone.
Soft Reset button is located to the right of the mini USB charging port, assuming the phone's screen is facing you.
Confirm you want to Format and Done!
P.S. Sometimes if you don't hold the Green and Red buttons hard enough they tend to unclick and reclick if you don't apply Firm and even pressure. Also if you still have trouble make sure the phone is in the BOOTING cycle when you attempt this.

Posted on Feb 03, 2010

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SOURCE: Cannot unlock my htc touch 2 phone

1. Remove the back cover.
2. Remove the stylus to reveal the RESET button that is located at the bottom of the stylus compartment.
3. Use the stylus tip to press the RESET button.
Your phone restarts and displays the Home screen.
4. Replace the back cover and insert the stylus back into its compartment.

Posted on Mar 25, 2010

Testimonial: "I would certainly use this again, very quick reply and absolutely spot on. Thank you. "

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SOURCE: My htc touch pro 2 smart phone screen is locked

Hi ! I seem to have this problem to, at least once a week. The soft reset usually works but I was wondering if anyone could shed some light on the root cause of the problem.
Many thanks!

Posted on Jun 21, 2010

  • 1 Answer

SOURCE: my htc cell phone touch screen does not work

my htc cell phone touch screen does not work all a sudden

Posted on Aug 04, 2010

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How to unfreeze the touch screen on a htc inspire


try taking the battery out for a short time,then refitting it.turn on phone

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Cannot access htc phone with touch screen not working


Touch screen XYZ access has degenerated and is dysfunctional. Only a technical service representative can assist you in fixing the device.

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Htc inspire 4g stuck on lock screen and won't unlock


Please note that all data will be deleted from the HTC Inspire 4G as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

First, try this:

  1. From the main home screen, tap menu
  2. Tap Settings, then Privacy
  3. Tap Factory data reset
  4. Tap Reset phone
  5. Enter your password if required, then tap Erase everything to confirm

If that doesn't work, or if your phone is frozen:

  1. Turn the power off. If your HTC Inspire 4G is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and hold the Power button until the device turns on
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

All data including third-party applications will be deleted from the HTC Inspire 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.

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1 Answer

How do i return my sidekick 4g to factory out of box state


Here are two suggestions and remember to backup if necessary.

T-Mobile Sidekick 4G Factory data reset:
1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything (Note: If a Password was never set, it may be your last digits of the phone number or zero's)

T-Mobile Sidekick 4G Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Now, Hold the Volume Down button
3. Then press and hold the Power button until the device turns on
4. A menu will show up like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

Once the reset process is complete, the phone will then reboot to its factory fresh state settings.
Any data including third-party applications previously stored from the HTC Sensation already wiped or deleted.

Jul 13, 2012 | Samsung Sidekick 4G T-Mobile Smartphone -...

1 Answer

I need a hard reset for epic 4g


First, try this:
  1. From the main home screen, tap menu
  2. Tap Settings, then Privacy
  3. Tap Factory data reset
  4. Tap Reset phone
  5. Enter your password, then tap Yes to confirm
If that doesn't work, or if your phone is frozen:
  1. Turn the power off. If your Samsung Epic 4G is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and release the Power button
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO
If you selected YES, all data including third-party applications will be deleted from the Samsung Epic 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.

Nov 30, 2011 | Samsung Epic 4G Cell Phone

1 Answer

I am suspicious that my phone may have been compromised with some kind of spyware. Is there anything beyond a hard reset I can do with my HTC Inspire? I've done a hard reset but that doesn't seem...


From the Home screen, press the Menu key and tap Settings.
Flick to and tap SD & phone storage.
Tap Factory data reset.
Tap Reset phone.
IMPORTANT: This action cannot be reversed.
Tap Erase everything.
this was taken from an online tutorial for the cellphone provider i work for.

Aug 24, 2011 | HTC Inspire 4G Smartphone

1 Answer

I have an htc inspire and the touchscreen stopped working/ is frozen, how do I get it to respond or will I have to replace the touchscreen?


Please follow the following procedure to hard reset ( factory reset ) the phone . If that does not help Please take it to a authorized service center .
  1. Turn the power off. If your HTC Inspire 4G is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and hold the Power button until the device turns on
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Downfor NO

All data including third-party applications will be deleted from the HTC Inspire 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.

Aug 10, 2011 | HTC Inspire 4G Smartphone

1 Answer

My Inspire 4G won't boot or load past the "Rethink Possbile" logo. How can I fix it? It just started. Please help.


A hard reset would be in order...just remember to remove your microSD memory card to avoid it possibly being erased. Here is what you do. Power down the phone. Press the volume down and the power button at the same time and hold them until you see the HTC logo. A white screen will come up with menu options. Press volume down until you get to factory reset. Press the power button the the phone will restore to factory settings.

Aug 09, 2011 | HTC Inspire 4G Smartphone

1 Answer

My htc surround (windows 7 phone) wont turn back on if i hold the power button on it loads up to the white htc screen and stays on i tried taking the battery out to reboot it self but that didn't wrk...


PLease do a hard reset on the phone and here is how you do it .

1. Turn the phone off. If it's frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.

Aug 04, 2011 | HTC 7 Surround Cell Phone

1 Answer

Hey. I set a lock code for my screen so noone could enter my phone. I set it. Then I forgot it. Could you tell me how to do a hard reset?


Unfortunately you must do a factory reset and start over. If all your apps were purchased from market then once you relog on all your data after reset they will download. As well as your contacts.

Please note that all data will be deleted from the HTC EVO 4G as a result of this procedure. This process does NOT delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

  1. Turn the power off. If your HTC EVO 4G is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and release the Power button
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Downfor NO

If you selected YES, all data including third-party applications will be deleted from the HTC EVO 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.



good luck

Apr 15, 2011 | HTC EVO 4G Smartphone

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