Question about Sony Handycam DCR-TRV255 Digital Camcorder

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Sony DCR-TRV255E Playback error

I have a Sony DCR-TRV255E, when I insert a tape to play it back, it plays for about 5 seconds and then get a message telling me to re-insert the tape. When I go to eject the tape it comes up half way then stops, I then take the battery off and then reconnect it and the tape ejects.
I have tried a cleaning tape but the same thing happens with that. Any help would be much appreciated because I have tapes of my children as babies that I need to transfer to the PC.

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  • Shahid Electronics
    Shahid Electronics May 11, 2010

    Camcorder has mechanical problem with Take-Up Reel section and need qualified Tech to fix it as its not user level repair.



    You can use another Sony digital camcorder to transfer tapes in PC.

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5 Suggested Answers

  • 1 Answer

SOURCE: NO PLAYBACK

According to Sony support, you should follow these next steps: 1. Ensure the batteries are fully charged or the AC power adapter is connected. 2. Remove any media (tape, Memory StickĀ®, DVD, etc.) from the camcorder. 3. Properly reinsert the media. 4. Ensure the media compartment is properly closed. 5. If the problem continues, try inserting different media. In addition according to your post it is very likely that you busted the tape mechanism. In this case only a certified technician can help you. I hope you work it out

Posted on Apr 25, 2006

  • 169 Answers

SOURCE: Eject is flashing with fast beeps. Won't eject tape or open compartment.

sad to say that the problem of your camera is the timing gear is already damage....it need to disassembly the camera to fix the timing gear....go to the qualified service center for fixing or replacing the timing gear..

Posted on Aug 21, 2007

SOURCE: Message reads eject. won't eject

Ihatecanon, Tried the steps you provided above with no luck. Then decided to gently smack the camera twice on the right-top side of the tape compartment. It freaking worked the first time. Got this idea by watching Eric Cartman on South Park... No, really. I read about this in another forum. It's a quick $150 back in your pocket. Just think. You sent the camera to their tech guys and paid them 150 to SMACK-IT :)

Posted on Sep 29, 2007

  • 13 Answers

SOURCE: Error Message Reconect Power even if power is connected

It sounds like the tape door is out of alignment, causing stress on the tape and the inside mechanical system.  Requires a visit to the service shop.

Posted on Jan 28, 2008

SOURCE: Tape wont play or eject.

i just read about this c:31:22 problem while looking for a solution to another problem I am having. Someone suggested removing the battery, switching the camera to the "camera" setting, and then turn it off, put the batter back in and it should work. Good luck.

Posted on Jun 16, 2008

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  3. Play the tape.
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Hi, All sorted. I purchased a head cleaner and played it for 10 seconds. The camera now works as good a s new. Hope this will help others with a similar problem. John

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I have a sony dcr-trv255e. I cannot get a picture in the viewfinder or on screen even though the lens cap is off. It plays tapes ok. Any ideas?


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Click Sony CCD Imager Support for details.

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