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Hid compliant mouse detected but not working

I bought a mouse to use with my laptop as I'm not to fond of touch pads, anyway the computer does detect it and registers it as a HID compliant mouse in device manager. The optical light goes on but the mouse is unresponsive- nothing moves. So far: I have tested the mouse on two other systems/laptops (XP and a vista) it worked on both of them. Confirming the mouse works. I have updated the driver. I have uninstalled and reinstalled the mouse. The laptop in question is an acer aspire v5-571, with windows 8. Any help would be appreciated.

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Posted on Jan 02, 2017

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SOURCE: IBM Optical Scroll Mouse doesn't work (Device Driver Problem)

connect your mouse. then restart your laptop do not remove mouse while restarting laptop. if not work after restart there is a problem in your mouse IC.

Posted on Jun 02, 2009

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SOURCE: cordless mouse interference

Yes, they have channels and id codes.

Glad you got it solved.

Posted on Nov 30, 2008

  • 1 Answer

SOURCE: Wireless mouse and keyboard not working

If you have got a USB receiver for the wireless keyboard and mouse, then the solution might be with the receiver. Normally we know that to play a USB thumb drive, we simply plug in and play. But some model of Acer computer require us to press the button on the thumb drive to activate it. The model I had (an Aspire model) set the press button same as the blicking light bulb. So (a) turn on computer, (b) plug in thumb drive receiver (c) press button on the drive, (d) press "contact" button on the mouse and keyboard. That works for me.

Posted on Dec 16, 2008

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SOURCE: MY optical mouse isn't working.

You probably can get it fixed by restarting your system with "Last Known Good Configuration". To do that, reboot your system and hit F8 a few times when it starts booting. If you catch the timing just right, the boot manager will display several options. Select "Last Known Good Configuration".

If it doesn't work after you did that, you can repeat the process but this time select "Safe Mode". After safe mode comes up, you can retore your system to the restore point just prior to the installation of the HID driver that causes your problem. Alternatively, you can remove that HID driver via uninstall if it is available.

Good luck.

Posted on Sep 03, 2009

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You have an outdated driver their. When you uinstall and detect the mouse, it automatically installs the generic driver which will work but will surely stop the next time you try to use it.

You can fix that by installing the latest drivers for your computer. You can find the drivers in the manufacturer's website or you can use RadarSync to automatically scan all outdated drivers. You don't need to find them manually. With just a press of a button, all drivers will be updated.

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Do you have a red light near touch pad if so press it to turn on the touch pad, If that doesn't work then click start, run, type "devmgmt.msc" When the device manager opens First I dentify any object under other devices, if it says something like unknown mouse or touchpad mouse, then go to acers support website to download the driver for your touchpad. if its not listed in device manager as an other device, look under human interface device and see if the HID compliant mouse is there. Let me know what happens

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Not much description to go on so im guessing, right click my computer and go to manage or search device manager, click on mice and other pointing devices right click and un-install restart the laptop on boot up it will recognise a mouse and install it from there if the problem is still there then try holding down the Fn button and look at the top of your keyboard to something that looks like a mouse pad and press it as doing this will turn on and or off the mouse pad if the problem still persists then there is an indication of a circuitry fault and should consult asus to send it in for replacement or a computer repair work shop to have this fixed

Jun 27, 2011 | ASUS Computers & Internet

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Got a new laptop, acer 6930, my old mouse worked until some updates were done, so i bought a new Logitech wirelesss mouse,, it says it installed it, but it doesnt work

if these updates are logitech based. may be issue with hid driver system.

  1. open the device manager
  2. look for the mouse section
  3. right click on the logitech mouse
  4. update driver (do not start auto updater)
  5. select advanced/install from specific location
  6. then select dont search i will choose a driver.
  7. if you see more then one logitech driver choose hid-compliant device.
  8. mouse should start working uninstall all logitech programs and delete all folders for logitech in the programs folder.
  9. use CCleaner to get rid of any registry entries.

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My same model Argos mouse was auto-detected as a "USB compliant mouse" and it failed to work. Went into device Manager and manually re-installed driver as a "HID compliant mouse" from local drivers and it works!!

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First check: Control Panel -> Mouse -> TouchPad On/Off

Second check for a button near the mouse pad, often there are buttons that will enable/disable the touchpad

Thrid use the shortcut key FN+F9(or what ever F key that is used by your laptop) to disable/enable the TouchPad.

Fourth try this software:

- Select Start, Settings, Control panel.
- Open System, click on Hardware, and Device Manager.
- Expand "Mice and other pointing devices", and double click on the entry below, that may be called "HID-Compliant mouse", or "Alps Pointing Device".
- Under "Device usage", choose "Do not use this device in the current hardware profile (disable)", and click OK.

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