Question about Brother MFC8910DW High-speed Laser MFP
Just upgraded to Brother MFC8910 which came with Paperport 12.1. I cannot scan in paperport without receiving the message "Out of memory. Not enough memory for scanning device". I can scan outside of Paperport and can do a PreScan in Paperport. So the issue is not the scanner itself. In addition, the other 2 people I work with in my office have zero issues scanning directly in Paperport. We are all running Windows 7. I have uninstalled the scanner and paperport a few times. Each time I completely deleted everything after the uninstall and the usage of the "Nuance Removal Tool"--this includes deleting registry keys and going into AppData folders. I have tried a minimal install by going into the Brother disk (which has Paperport) and ONLY installing the minimum amount of components rather than the entire "Brother Suite". I have tried everything I have managed to locate on the Web and simply cannot come up with a viable solution. At this point I am debating on reinstalling Windows 7 as I cannot think of anything else. If you need me to post any sort of internal data, please feel free to ask. I would greatly appreciate any feedback as the scanner is an integral part of my work. Thank you so much.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 19, 2013 | Brother Office Equipment & Supplies
Apr 13, 2012 | Brother MFC 9700 All-In-One Laser Printer
Jun 19, 2011 | Brother MFC-8860DN Printer
Mar 30, 2011 | Brother MFC 490cw Color Inkjet...
Apr 05, 2010 | Brother MFC 7840W Printer
Nov 23, 2009 | Brother MultiFunction Center MFC-440CN...
Apr 11, 2009 | Brother MFC-8660DN Network Mono Laser AIO...
Apr 07, 2009 | ScanSoft PaperPort Deluxe 9...
Jan 29, 2009 | Brother MFC 7420 All-In-One Laser Printer
686 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: