Question about Canon PowerShot SD300 / IXUS 40 Digital Camera

3 Answers

Garbeled picture on LCD and photo

All of a sudden our old trusted Powershot SD 100 started to display streaky non recognizable images on the lcd screen and if you take a picture anyway, it turns out just like that: garbeled and unrecognizable. Is there a master reset? Thanks

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3 Answers

Issue: The LCD/Electronic Viewfinder will not display an image. -------------------------------------------------------------------------------- Solution: Special information regarding a blank or distorted screen on certain digital camera models Details: [ Hide ] Important Notice About Your Canon Product: It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments. Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products. From the Canon site http://www.usa.canon.com/consumer/controller?act=SuprtKnowledgeBaseAct&fcategoryid=224&modelid=9274

Posted on Jun 26, 2007

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My camera started doing this aswell today after 5 years! It seems to be a problem with many cameras...many manufacturers are fixing them for free. In the first half of October, 2005, a number of digital camera and camcorder manufacturers issued service advisories involving a range of digital camera models (as well as some digital camcorders and PDAs that incorporate image sensors). In each case, the story was similar - CCD (image sensor) failures, particularly in conditions of high heat and humidity, led to cameras capturing images with either no picture at all, or with extreme distortion and severe purple or green color casts. An example of the latter symptom, courtesy of the Konica Minolta Europe website, can be seen further down this page. We first started hearing about this problem in late September and early October, 2005, with a significant increase in reader emails about it in the first week of October. The problem understandably caused considerable concern among our readers, with many wondering whether this was an ongoing problem that could affect current cameras.

Posted on Jun 26, 2007

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Check you manual or with Canon support But I feel it is new camera time

Posted on Jun 23, 2007

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http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
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