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I have a GARDEX residential safe. It is a 30 year old safe and is manual not electronic. It has a "group 2" combination lock. The combination reset directions did not work. I have the key but am still having trouble getting the combination to reset.

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Posted on Jan 02, 2017

dmathwizard
  • 113 Answers

SOURCE: small floor safe Sentry Model 3877 electronic lock and key

This manual will answer both of your questions.
http://www.sentrysafe.com/pdfs/OwnersManuals/501664.pdf

Posted on Mar 05, 2008

  • 1 Answer

SOURCE: Sentury Fire Proof Safe 1250

Is there any way to crack the safe by feel, ive seen it done before and have some experience in opening locks with pin tumblers, but not wheel tumblers. i can find the notch in the third wheel at around 10-15 but i dont know where to go from there. I would not be using this information for any illegal use, i just need to open my safe on my own, and soon, thank you.

Posted on Sep 21, 2008

  • 1 Answer

SOURCE: sentry safe S3877 have key and know combination but battery dead

Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

Posted on Apr 09, 2009

  • 57 Answers

SOURCE: I have a sentry fire safe with an electronic lock

Normal 0 I found this hope it will help. So I called the sentry safe company, (800-828-1438), and waited for about 10 minutes to speak to a representive, (that was alright since I have a speaker phone). The first thing they asked me was about the condition of the batteries. I told them that they were brand new. The person then asked about the brand name and expiration date of the batteries. They were generic batteries, but the expiration date was fine. They suggested a new set of batteries, and mentioned that I could bypass the battery pack, (which sometimes fails), by unplugging the pack and using a regular 9 volt battery.. So just to cover the base, I went down to the store and obtained a brand new 9 volt duracell battery. I unplugged the battery pack and plugged in my new battery. I then pushed the combination numbers and my safe again failed to open.
I called the sentry company back using my speakerphone feature again while waiting to speak with a technician. The tech asked me about the batteries and I told him it had a new 9 volt at the last technician’s recommendation. The person began to talk about the actuator cylinder inside the safe, stating that it did not sound like it was actuating. Then they told me something that really made me wonder about the quality of this safe. They told me I would need to hit the safe with a rubber mallet in an attempt to get the actuator to engage so I could open the sentry safe. OK, so the safe is supposively built to keep my belongings safe from thieves and fire, but now I am going to fix it with a rubber mallet? Good thing my sentry safe was inside, somebody might have wondered about my mental state if they had seen me beating this fireproof safe with a rubber mallet! (PS: If you use the rubber mallet option or any other suggestions that sentry’s customer assistance supplied, and have firearms or dynamite in your safe, you do so at your own risk, use wise judgement for your own safety)
Well it just so happens that I had a rubber mallet and did not need to once again go to the store to get something to personally fix my great sentry fireproof safe. So I begin beating the sentry safe with this mallet and then tried the combination again. Woolah, It opened! I stopped for a moment and began to ponder how many other things I could fix with this magical rubber mallet. I mean, what about the TV, the computer, my fridgerator and that cell phone that always drops calls? Could it be that I have discovered the fix all to all mechanical issues? As I began to look at my belongings in my fireproof safe that I have just opened with a rubber mallet, I thought "so if I close the safes door will I need a sledge hammer next time"?
Time for another phone call, back to the speakerphone. The technician this time listened to my issue and asked me if I had some lubricant like WD-40 with a small tube that attaches to nozzle. I thought, "well of course I do, I was just using that to fix the broken water pipe in the garage." The phone tech tells me where to spray the lubricant on the inside of the sentry safe door. He has me do this in the open and closed combination positions, and it’s now opening when I press the combination numbers with the door open, hurray! The only problem is that after working in the lubricant a few times the handle on the door does not lock into the locked position. I no longer need the combination to unlock my safe, I only need a can of lubricant! OK, this is one really tough safe, what thief would ever think that they would need a rubber mallet and a can of silicon lubricant to open up a safe?
Back to the speakerphone, this time a lady technician. She wants me to get a screwdriver and pry off the plastic piece on the back side of the door. At this point I said to her, you have built a product that I need to have a rubber mallet, a can of 3 in 1 spray lubricant, and a screwdriver to open? She stated that she was doing all she could to help me fix my safe and asked me how long I had owned the safe. I told her about 2 years and she stated that it was out of warranty. I thought, well who needs a warranty when they have a magical mallet, a can of black led, and a screwdriver? Anyway she directs me to pry the plastic backing off of the door and when I do this little piece of plastic falls out onto the floor. I look at this little plastic piece pondering in my mind, what’s it’s part in all of this. Well the technician is directing me to look at the arms and gears and some arrows that line up between the metal arms and plastic gears. What’s wrong with that picture? Metal and plastic don’t really work together long before the plastic breaks. I had to wonder for a moment, is this some really expensive fireproof plastic? The arrows line up and with that information she directs me to the area of the actuator again, she says "you see the circuit board" and a little white button that sticks out from it?" I said well yes, I see the circuit board and the little white button you are talking about seems to be laying on the floor broken off. So I picked it up and said, "this little broken piece of plastic that connects to the metal arm on the safe is why the safe does not work right?" She tells me yes that’s the problem, that i have broken it and since it’s out of warranty that there is nothing she can do to help me. But she then asks me to hold on for a moment…..
She comes back to the phone sounding sincere, like she has just solved all my problems, and tells me that she has spoke to her supervisor and that they can offer me 10% off on any safe that I would like to purchase. I thought what great customer service, now they want to sell me another safe with metal and plastic pieces that break and give me a huge discount of 10%, and I bet it comes with a free maintenance kit which includes a polo stick, some lard oil, and a screwdriver on the rocks! Needless to say I declined their gracious offer.
I will say that all the organizations personnel, (that I spoke with), were courteous and trying to be helpful, (that was within the realm of authority they were given). With a product such as this, and the great customer service I experienced, I thought it was probably best to find a safe that was free of little plastic pieces that break off, cause those plastic pieces won’t save you 10% !

Posted on Oct 08, 2009

  • 1 Answer

SOURCE: how to unlock a cathedral electronic safe ea25

After opening the electronic safe (with the pre-set factory code of 159B) locate the small red button on the
inside of the door near the hinge.

2. Press the red button and then release it, you will hear a beep. DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits long, and confirm your new code by pressing the letter “B” on the electronic touch pad. Before you close the door, try the new security code to make sure the lock release the knob so you can turn it and retract the live action locking bolts.
If the code fails, go through steps 1-3 again. If the code works successfully, then you should lock the safe. When you open the safe in the future enter the security code you have set followed by the letter “B” and turn the knob.

If the incorrect security code is entered 3 times you will have an automatic lockout for 20 seconds before you can try your code again. If the incorrect security code is entered 3 additional times there will be a 5- minute lockout before the code can be tried again.

BATTERY REPLACEMENT
This safe uses 4- AA batteries. Under normal use, batteries will last about 1 year. When the battery is low, a red light will come on warning you that the battery is low. To test the batteries, enter your security code. If the batteries are low the red light located in the middle of the top of the keypad will start to flash.

To replace the batteries, open the safe door with your security code and turn the knob. Push the batteries cover plate, which is located on the back of the door, and replace the old batteries.

YOU MUST PROGRAME YOUR SECURITY CODE AFTER YOU REPLACE THE BATTERIES. SEE STEPS 1- 3 UNDER “ENTERING YOUR SECURITY CODE”.
TROUBLE KEY
A “Trouble key” has been provided in case you forget or lose your security code. Remove the small central panel from the front of the faceplate. Insert the key and turn it counter clockwise. Then turn the knob on the door towards the right. This will manually open your safe. If you lose your key, you may purchase a replacement key by referencing the serial number located under the central panel by the lock.
MAINTENANCE FOR KEY AND ELECTRONIC SAFE
If the door of the safe starts to rub on the door frame, open the door per the instructions above. By the door hinges you will find a threaded stem. Use an Allen wrench to tighten the threaded stem. This will help realign the door and give you trouble free access to the contents of your safe.

Posted on Jan 06, 2010

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1 Answer

How do I change the combination on I have a paragon digital lock & safe


TO SET UP OR CHANGE A USER CODE

1. With the door open, locate the red button on the back of the door near the hinge.

2. Press the red button and listen for the beep.

3. Immediately enter your new passcode (3-6 digits long)

4. Immediately after entering your new passcode, press the "A" or "B" button on the keypad. Your new user passcode is now stored.

NOTE:

This safe stores up to 2 passcodes (a user code and a manager code). Entering a third code will erase the

first passcode entered.

SETTING UP OR CHANGING A MANAGER PASSCODE

1. Open your safe with the passcode you wish to change and leave the door ajar.

2. Press the "0" button on the keypad twice. Press the red button, listen for a beep and then enter your new user passcode.

New user passcodes may be 3-6 digits long.

3. Immediately after entering your new code, press the "A" or "B" button on the keypad. Your user code is now changed.

http://www.paragonlockandsafe.com/manuals/mastermanual.pdf

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Most of these Chinese safes have a reset button inside the safe. Open the safe, press reset and enter your new combination. Then check it before closing and locking the safe.

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Most inexpensive electronic safes have a reset button inside. Push that and then enter the new combination and finally press the button you normally use to unlock. Confirm the new combination works before closing the door again.

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Got old honeywell safe No:HWF19004340, no key and don't know combination. Can it be opened?


contact a locksmith for the answer to your problem All safes can be opened by professional trades people.

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Factory reset la gard 3715 electronic safe


Welcome to FixYa.

How to reset or change your lock combination:
  • 1. Enter "zero" six times.
  • 2. Enter your existing six (6) digit combination one time. (or 123456, factory default if you haven't changed the combination yet.
  • 3. Enter your NEW six (6) digit combination two times.
  • 4. If a mistake is made wait thirty (30) seconds and repeat steps 1 - 3.
  • 5. Test lock operation several times before closing the door.

CAUTION: When selecting a combination do not use birthday or other predictable data that could give correlation between the user and combination.

• Valid Combination Entry - Double signal after valid six (6) digit combination is entered.
• Invalid Combination Entry - Triple signal indicates the old combination is still valid.

Thank you for using FixYa.
Have a great day.

Jas247

Aug 01, 2011 | Office Equipment & Supplies

1 Answer

My husband died 5 weeks ago and unfortunately did not tell anyone the combination.of his gun safe. It is approximately 5' tall. Is there any way to clear the old combination and reset? or am I going...


Some digital lock safes may have been provided with notes, manuals and papers; their manufacturer's websites filled with helpful instructions, documents and papers; however, this poses a problem on which one to choose. Simply read through everything that you can find, to eventually find the solution to your problem.

You haven't found any piece of useful paper of your digital safe's package; try reporting your problem to the manufacturer. You can contact manufacturers at their website or local offices. Send in a request for a tool key or a set of instructions on how to change your currently forgotten combination lock. While they do not keep records of safe combinations, they are the best group to consult on how to crack their own security codes.

http://ezinearticles.com/?Digital-Safe-Locks---Forgotten-Your-Code?&id=2123705


I would recommend calling a locksmith as it may be a cheaper solution than what the manufacturer has to offer.

May 18, 2011 | Computers & Internet

1 Answer

Have had a CSW 3813 Sentry Safe for several years. Have had no problems until lately. Key #2090 opens the lock, we punch in combination that we have always used, then punch enter. The response is, the...


Sounds like you need a new battery replacement.

To replace the battery pack, unscrew the screw below the electronic lock case, turn the lock case to the right then remove it.

You can have the online manual from the link below, just make sure you have installed the adobe acrobat reader on your computer to view this file cause its pdf format.
http://www.sentrysafe.com/pdfs/OwnersManuals/503662.pdf

Additional info can be found from this electronic safe sentry manual
http://www.sentrysafe.com/pdfs/OwnersManuals/505748.pdf


If the problem leads to acquiring the right combination for your safe.... call the attention of Sentry Safe Shop

You must call (800) 828-1438 for combination retrievals.
or send a notarized letter stating you are the owner of the safe, personal information, model and serial number of your safe and must indicate the method on how you will receive the combination.

See further details from this link
http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Please post back for any clarifications and let me know so I can help you further.

Apr 05, 2011 | Sentry Fireproof Safe

2 Answers

Small floor safe Sentry Model 3877 electronic lock and key


This manual will answer both of your questions.
http://www.sentrysafe.com/pdfs/OwnersManuals/501664.pdf

Feb 21, 2008 | Sentry Fireproof Safe

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