Question about Toshiba Satellite A305-S6853 Notebook

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Another question! My CD/DVD drive is gone. The lighis not going on. It won't open up and is not listed in device manager nor in My Computer. Is there something I can do to get it back? Thank you!

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  • srodrguez123 Jan 19, 2009

    Oh its fixed i called the manufacturer...so yeah thanks for your help!

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  • 744 Answers

Hi. you are saying that ur cd/dvd drive is not supporting in ur system. i think the only way is to go for a replacement of ur drive or else if u have another drive u can use it

Posted on Jan 19, 2009

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Pioneer DVD-RW DVRTD08RS


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Apr 08, 2013 | Acer Aspire PC Laptops

1 Answer

Cd drive not showing in my computer on extensa 4220


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Jul 11, 2012 | PC Laptops

1 Answer

Inspiron 1300 won't recognize my cd drive anymore


Symptom CD-DVD drive does not show in 'My Computer' nor in the Disk Management Utility. Checking its status in Device Manager it has the yellow ! with the message Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution A quick Google search led me to this registry hack:
  1. Close all open programs
  2. Click on Start, Run, and type REGEDIT and press Enter
  3. Follow the path HKEY_LOCAL_MACHINE/ SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    1. UpperFilters
    2. LowerFilters
    3. UpperFilters.bak
    4. LowerFilters.bak
  5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
  6. After deleting the keys, close the Registry Editor
  7. Reboot your computer
  8. Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Mar 09, 2011 | Dell Inspiron 1300 Notebook

1 Answer

Hpdv9910us cd/dvd does not play


IF you go into my computer and your drive is not showing then i would go into your device manager and see if your cd/dvd drive shows a exclamation mark if it does then you have to go into your registry and delete upper and lower filters

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

if you show no exclamation mark in your devicemanager then you myst call HP for repair

Mar 01, 2011 | HP Pavilion DV9910US Notebook

1 Answer

Whenever i put some CD/DVD, it doesn't read at all and I receive this message "Please insert a CD in CD Rom" and there is yellow icon on the device as its drivers are not installed but when i...


Go into Device Manager and remove the optical drive from the list. Restart the computer. It should detect "New Hardware", identify it and install the correct driver.

What's going on: apparently there was a glitch or bug in the Windows 7 upgrade. The DVD drive is misidentified in the Registry as a CD-ROM drive, but it kept the old driver. Of course, Windows 7 thinks a DVD driver is incorrect, so it puts a yellow warning flag on it in Device Manager. It also refuses to acknowledge any disc in there except a CD (stupid computer!). So we need to get the incorrect info out of the registry before Windows will run the optical drive properly.

If Windows 7 gets stubborn about it, turn off the computer, look for the optical drive retaining screw, and take it out and physically remove the optical drive. Now, you should be able to remove the optical drive from the Registry. Restart the computer, double check that the optical drive is gone from Device Manager, then shut it down again. Put the optical drive back in the computer and turn it on. This time it should get everything right.

Jan 02, 2011 | Toshiba Satellite X205-S9810 Notebook

1 Answer

My dell studio 1737 doesnt read any disk when i put them in


HI Friend, In this case I would recommend you to check if the CD/ DVD drive is getting detected in Windows Explorer or not ( MY computer) window. If it is not getting detected there then goto device manager and check if you have yellow bang on the CD/DVD drive option or not. If there is a yellow bang then you need to follow the below steps:
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation anderror code on the CD or DVD drive is gone

### If CD/1) Close all open programs 2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation anderror code on the CD or DVD drive is gone

### IF CD/DVD is getting detected in windows explorer then try updating the firmware for CD/DVD drive

Dec 14, 2010 | Dell Studio 1737 Laptop

2 Answers

Disc drive icon not shown even after cd is inserted


If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is to solve this error, follow these instructions: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.



Thank you Sir, Have a nice day.

Sep 21, 2009 | Lenovo 3000 Y410 Notebook

1 Answer

The DVD/CD-Rom device does not work.


1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

May 07, 2009 | Dell PC Laptops

3 Answers

MY DVD/CD DRIVER IS NOT READING ANY DISK


Is your DVD/CD Drive appear in My Computer? Can you see it listed? If not, try these:

You may be required to go into the registry to fix this issue, so if you are not too comfortable going into the registry, you might want to get help (but I have written the instructions you can follow)

Check the Device Manager.

Start > Control Panel > Double Click the System icon > Click the Hardware Tab at the top of the box that opens > Click the Device Manager Button.

Click the [+] sign beside the category DVD/CD-ROM Drives

After clicking the [+] sign and the DVD/CD-ROMS Devices category opens up, is there a DVD Drive listed? If there is, when you right-click the DVD Drive and choose properties, does it give any error code, like Error code 39 in the grey box that appears when you choose properties?

Normally the DVD drives use the default Windows drivers. Try right clicking the DVD Drive under the DVD/CD-ROM Drives category in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error or the Drives do not show up in My Computer ("poste de travail"), it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs [+] next to the following folders



  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand side panel:


  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


This should fix the problem, let me know if it worked for you

Apr 25, 2009 | Lenovo 3000 Y410 Notebook

1 Answer

I cant play dvds on my laptop.


Reboot
Reinstall the last SP you installed
reboot
try again

Jan 18, 2009 | Toshiba Satellite A305-S6853 Notebook

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