Question about Sony BDP-S350 Blu-Ray Player

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Can the Sony BDP-S350 play MP4 Videos?

I have a Sony BDP-S350 and it plays Blu Ray discs and regular DVD discs fine. But it will not play a MP4 video file. Does anyone know if this player accepts MP4 videos and what can I do to allow this. I have the latest (026) software loaded.

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Posted on Jan 02, 2017

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SOURCE: SONY BDP-S300 WON'T PLAY BLU RAY DVD OF 2012, HAVE

I think sony should reiemburse you and me for this piese o !@!@

Posted on Apr 01, 2010

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SOURCE: our blu-ray disc player bdp-s300 won't play newest blu-ray

You will need the following:
1) Internet connection
2) Wired router
3) long enough ethernet cable to reach from your blue ray player to the router.

Step 1:
Eject any disks and turn off the blu-ray player by unplugging it.

Step 2:
Attach the ethernet cable to the router and the other end to the ethernet port on the back of the blu-ray player.

Step 3:
Turn on the blu-ray player and wait for it to load all the way.

Step 4:
Using the remote, arrow over to the left to "Setup", the up to "Network Update".

Step 5:
After the unit updates and restarts, repeat until it tells you "Already Updated".

That should help you play the newer movies, and even some of the older ones.

Posted on Apr 03, 2010

  • 1548 Answers

SOURCE: My Sony Blu Ray player BDP BX1 won't play any

I assume you tried the software update after the unit failed. If it quit working because of the firmware update, you may have received a corrupted file. In that case, try downloading a new copy on a different computer or to different media, and repeat the update.

If (assuming hardware problems and not bad firmware) it cannot play any optical disk, not even audio or photo CDs, I would suspect the laser in the optical drive has gone bad. Replacement is not a lot of work, but the part is probably about $50. I think it's likely this is the same part used in the Sony Playstation 3, which had some problems with lasers dying too soon when it first came out.

Here's a way to check: first, insert a DVD in the player. Unplug it and remove the top cover. Caution: do not tip the player with the DVD inside. CAUTION. Directly viewing the laser can cause severe damage to your vision. DO NOT put your face over the DVD drive - ever - while it is plugged in. Observe it from the front, a little off to one side. Before plugging in, check the ceiling overhead and make sure there are no mirror-finish or glassy reflecting objects above the player. The DVD must be in first for safety reasons; it covers the laser. The rest is additional precaution.

Now, plug in and turn on the player. In normal operation, the laser comes on, and the lens moves up and down to focus on the disk. You may see a blue glow in the center of the disk (especially in a dark room). If the laser is working and the laser/lens assembly is able to obtain a focus, the disk will start spinning. If the disk does not spin, the laser/lens assembly is the first suspect. It is also possible that the spindle motor drive is bad, but given the history of PS3 Blu-Ray drives...

If there is no movement of the lens assembly, check the power supply. If it is good, there is (by elimination) another problem with the lens assembly (controller problems, to the best of my knowledge, are rare). Because it has very tight assembly tolerances, the lens assembly is usually replaced as a unit rather than repaired in the field.

Posted on Oct 17, 2010

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I'm sorry to inform you that the Blu-ray player does not have the feature to stream videos from Netflix. The network connection on the player is used for watching BD Live content from the playing disc and network update.
Thanks for understanding.
Please let me know if you require any clarifications.

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is that the only disc that wont play? have you tried inserting memory stick on bd player. format memory stick (atleast 2gb) first to fat 32 using computer. insert to usb slot of bd player. then try to play the disc again...

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I'm having the same problem. My BDP-S350 Blu-Ray Player used to play blu-ray DVD's but suddenly is unable to. Regular DVD's I can play. Please help!

Nov 25, 2010 | Sony BDP-S350 Blu-Ray Player

1 Answer

I have upgraded the firmware of my BDP-S350, but still will not play any blu-ray discs. It plays dvds just fine. The error is "unsupported disc".


has it ever played blu-ray's properly any odd issues leading to this problem and it could be a weakened laser these are just more expensive dvd players that are just as prone to wearing out hope this helps you:)

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The most likely cause of your frustration with the BDP-S350 is that your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.

The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

I hope that helps.

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The software updates for your Sony BDP-S350 can be found at their website here. You will need to download the file, burn it to a disc and then load the disc into your player to upgrade its software to play your new blu-ray movie.

I hope that helps.

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Julie_> Welcome to Sony Online Support. I'm Julie. Please allow me a moment to review your concern.

Julie_> Thanks for waiting, xxxx. I'll be glad to assist you with the information about the compatibility of the Blu-ray Player to stream the videos.

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Julie_> Only the BD-Live feature of the Blu-ray discs played in the Blu-ray Player can be streamed.

Julie_> At this point of time there are no Firmware updates available to make it compatible to stream the videos through Netflix. 12/2/2009

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