Question about HP Pavilion dv6000z Notebook

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Many problems-- #1 no audio device installed message

Computer: HV pavillion hv 6000 laptop
purchased 2/2008

2 weeks ago, get message "no audio device installed"
spent 8 hours on forums - DID evertying they said
90 minutes on line with HP tech support = their final? back up, and
start over --

ideas?
now adobe not working either -- says my computer can't download Activex controls
have cleaned registry, done spyware removal, and defrag ...
BIG MESS...can you help?

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Hi
I have done the first part of the recommendation re: spybot and ad aware. Cleverer
was right on - I did have trojans and a bunch of other stuff.
Had to scan 2X ... but that part appears ok now.

Do not know how to re-install my service pack 2, however. Which is
next recommendation.

Also unable to determine what my audio device is supposed to be ... run: sysinfo says "no such file."

I'll keep trying but so far, at least I have my computer working -
still no sound
still no audio
but at least it starts up and doesn't crash each time it does

you guys are great ..
I put you in my newsletter today! Told my entire newsletter list about you!

Keep you posted...
montana

Posted on Jan 19, 2009

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  • 298 Answers

U have trojan or virus.
Goto http://www.safer-networking.org/index2.html
and DL and install Spybot search and Destroy
Run it
Goto wwww.lavasoft.de and get AdAware. Install and RUN it too

Reboot
Reinstall your last SPack again
Reboot
Try everything now

If still no go joe, Run WinMSD or Sysinfo from Start, Run and get Make model of the devices... then goto www.scroogle.org and search for them
ex: Audigy 8120 Driver <<<< (Make Model and the word DRIVER)

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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