Question about Trend Micro PC-cillin Internet Security 2005 for PC

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Cannot update trend micro

Although i am connected to the internet, an error pops up when i try to update my trend micro, saying that an error prevented the connection to the update server. can you please help. thanks.

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  • Expert
  • 298 Answers

Reinstall last Windows service pack again
Roboot
Done!

Posted on Jan 18, 2009

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1 Answer

With Trend Micro firewall on, I cannot access the Internet. This occurred very suddenly. What is happening?


I un-installed Trend Micro and re-installed it and then waited some time for it to update. I enabled the Trend Micro firewall and was able to connect to the Internet

Nov 21, 2009 | Trend Micro Computers & Internet

Tip

How to resolve Page Cannot Be Displayed Error Caused by Trend Micro Internet...


Here’s a tested resolution to the Trend Micro – No internet connectivity issue:

In this case it was Windows 7 with Trend Micro Internet Security Pro 2010.

Right click on the Trend Micro tray icon and choose “Exit”.
Make sure you can get online.
Start Trend micro from the start menu or desktop icon.
Go to the firewall settings under “Home Network & Firewall Controls” *
Click “settings”
Click “advanced settings”
Go to the “Program control” tab
Locate and remove anything that shows “blocked”
Go to the “Network Protocol Control” tab
Locate and remove anything that shows “blocked”
Click OK.
Update the software by clicking “update now” on the main window (Overview) and make sure system shows “Protected” **
Restart the computer and try to go online again.
If successful, you’re done J

* To see helpful screen shots of the firewall settings:
http://esupport.trendmicro.com/3/How-do-I-set-the-Personal-Firewall-of-Trend-Micro-Internet-Security-20.aspx


** Program update screen shots can be viewed here:
http://esupport.trendmicro.com/Pages/How-to-update-Trend-Micro-Internet-Security-Pro-2010.aspx

on Jun 26, 2010 | Computers & Internet

1 Answer

I'm unable to start Trend Micro 2009- it was working not Vista cannot find the path


Uninstall first your trend micro then reinstall it again. Most likely you may have gotten a corruption on the software itself.

May 23, 2009 | Trend Micro Internet Security Pro 2009 for...

2 Answers

Trend micro wont update, the popup for it comes up and goes away


Ok. I have given you a link, click on it to open the trend micro technical update support center web page.

http://esupport.trendmicro.com/consumer/answerguide.aspx?ag=54

Apr 18, 2009 | Computers & Internet

1 Answer

Whilst running a update the update stops (sometimes with 2 seconds before completion) and a error box appears with "Manages all conponents of trend micro has stopped working"


The problem is not your computer...it is the Trend Micros server. Try running at night whe less people are on. Their server seems to be under maintenance allot.

Apr 02, 2009 | Trend Micro Internet Security 2008(Pc)...

2 Answers

Manual update fails, no internet connection


I have had similar problems after trying to activate and update on my customers computers. I know it is Trend Micros servers that are down for maintenance. Wait a day or two and then try again and it will work. Your computer is protected during this time even though it is not activated/updated.

Mar 31, 2009 | Trend Micro Internet Security 2008(Pc)...

1 Answer

No updates


updating might help, use the same serial number and create a new account info (for 2007 version and below) when prompted.

http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx

Jan 20, 2009 | Trend Micro PC-cillin Internet Security...

2 Answers

Trend micro internet security 2008


Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




“Don’t Forget to rate the Solution”


Jun 06, 2008 | Trend Micro PC-cillin Internet Security...

1 Answer

Problem With Trend micro Pc Cillin internet security 2007


i am sure -----u have a virus.

emidatly.scan and find out virus & nutrelise it...

then get u r fire wall on..& try to connect to net again man...

 

best regards & best of luck..

Oct 10, 2007 | Trend Micro PC-cillin Internet Security...

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