Question about Cuisinart DTC Coffee Makers & Espresso Machines
DTC 975 BKN upon turning unit on, water pours out all over with none going directly into carafe both unit and carafe lid have been thoroughly cleaned with no improvement this coffee-maker has been use daily for several years with no problems until now
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Posted on Jan 02, 2017
I just called Cuisinart and they will send me another brew basket for my DCC-100 (it has a Brew Pause valve also) for $9.14 (part + S&H). Did you try to contact Cuisinart?
Posted on Feb 03, 2009
SOURCE: miele coffee maker cva 4070
OK. Here's the deal. I struggled with this CVA 4070 (F 73) problem also recently, and even posted a questions in the cyber world about it. I jiggled, re-cleaned the machine, re-read the Miele manual, and scoured the internet for schematic drawings of this brewing unit's insides. No luck. Finally after finding out I'd have to pay $199 just for a service clown to walk in my front door, I said NYET!!! I must solve by myself. If I can take apart & fix my Dyson, etc, etc, I WILL DO THIS TOO!! (MUST HAVE COFFEE>>>)
Pull out the brewer, turn it a quarter-turn to your right, and look at the spot where that small black plastic piece -- shaped like a block "M" or block "W" -- should be situated. Pull it out, if it isn't out already. Don't worry about yanking it out or harming these parts, said the Miele troubleshooter guy in New Jersey on the phone. They're "made from the same plastic used in football helmets." Okey-dokey.
This approx. 1.5" wide, blocky plastic piece is part of the "slide" that takes the brewed coffee grounds into the waste container. When positioned correctly, it looks like a block "W," with the "wings" ointing up, and slides in just under a brown 1.5" flat piece. A small, down-facing tab on the brown piece clicks into the "W" piece and holds it in place. The "W" should feel fairly solid, although it is not rigidly in place, as the entire mechanism is a movable system to deposit the grounds in the waste receptacle.
Put everything back inside your CVA 4070 "love" machine, hit "on," and wait for it to go through its warm-up. No F73 message? Yeah! Mission Accomplished. You, like I, have fixed your Miele, saved your family relationships, and saved yourself a bundle from unnecessary service calls.
Posted on Apr 09, 2009
Well, you could try unplugging for an hour. Sometimes that helps, but these have been having a lot of problems (but don't ask their customer service that, they can't admit it but I'm pretty sure they all know it!). I would say call customer service anyway if it's under 3 years old (800-726-0190) after you've unplugged it and let them know what's going on (model and serial # are both located on the bottom of the unit, stamped in the black part). If it's under warranty they can offer you a replacement and from what I hear Cuisinart has been getting in new coffee on demand units (like the one you have) that have fixed the problems. They're on back order right now though, so there will be a wait. Other than that, I would say you don't have many options, unless the store is willing to take it back, because this one is pretty much a goner. Not the first time I've seen it. :(
Posted on Aug 28, 2009
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