Question about Tomtom ONE 3rd Edition GPS

1 Answer

Screen continues to go out,touch it ,it reappears,every 20 second

Continues to verbally tell you directions but screen has to be touched every 20 seconds to keep screen on. I purchased this product for a christmas present for christmas of 2007. this problem started in october of 2008. I have made numerous attempts to contact tom tom by telephone but cant get through due to hours of being put on hold and disconections (hang-ups). i love the unit but this problem needs to be addressed. I would buy other units for gifts if tom tom would stand behind their products!!!!!!!!

Posted by on

  • tjsrv Jan 20, 2009

    Tomtom one 3rd edition, got it for christmas of 08, here it is January 17th of 09 and it randomly decides that the screen should shut off every 20 seconds and I have to keep touching the screen to see where Im going. I can honestly say i've only used it three times, and now I am experiencing some freezing and the screen keeps going to sleep. I really hope that this problem can be fixed easily, cause I sure dont have time to fool with these sort of problems; especially with devices that are hardly two months old.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 103 Answers

Hello megbert, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 

  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


Posted on Jan 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

One day my nuvi 245 continues to show "press dot". So I keep pressing dot only for somewhile because after just 1 second from "turning on" touch screen does not work. That means even...


Your touch sensitive screen may have failed. The touch sensitive screen is a thin transparent film that is secured over the front of the display screen.

When it fails, you can no longer select or input anything into the GPS via screen. This of course renders the GPS pretty much useless. Garmin will exchange your defective GPS with a factory refurbished unit with the latest maps and provide a 90 warranty for many GPS units. The Nuvi 250 service cost is $69. I could not find your Nuvi245 model listed so you might want to contact Garmin directly to see what the replacement cost will be.

I hope this helps & good luck. Please rate my reply. Thank you.

Apr 09, 2011 | GPS Devices

2 Answers

I need to calibrate my Garmin Nuvi 1260T. It's been alittle off ever since I got it. I tried holding the power button for 30 seconds and waiting until the calibration screen pops up but nothing pops up. ...


In order to calibrate the screen on the Nuvi 1260T, you need to follow these few simple steps.

- Turn off the device
- Hold the upper-left corner of the screen while turning on the device
- Release the power button when the Garmin screen appears
- Continue to hold the upper-left corner of the touch screen for 30 seconds until a white screen with "Press dot" appears.

This should allow you to calibrate the screen. I hope this helps!

Mar 01, 2011 | Garmin nvi 1260T 35 in Car GPS Receiver

1 Answer

Touchscreen not responding


If the touch screen of your phone is not responding to touch then it means you have to calibrate the screen to get it working once again.
To calibrate your screen, be sure that the nuvi is properly charged, then you follow the steps below:
  1. Turn off your nuvi,
  2. Press your finger on the upper left corner of the touch screen,
  3. While holding your finger on the touch screen, turn on the nuvi.
  4. Continue to hold your finger on the screen for about 30 seconds until the calibration screen appears(white screen with touch dot),
  5. Then follow the on screen instructions.
That should do the job for you. hope this helps.

Jan 10, 2011 | Garmin nuvi 255W GPS Receiver

1 Answer

Touch screen not working


Try to remove the battery and insert it back into your gps device and turn it on. If the screen does not still work, then you need to reset the nuvi, by holding down the power button for about 15 seconds, then the unit will restart, that way the touch screen should respond. If it still does not work, then you need to calibrate the screen to get it to work. To calibrate the screen, follow the sreps below:
  1. Turn off your nuvi,
  2. Press your finger on the upper left corner of the touch screen,
  3. While holding your finger on the touch screen, turn on the nuvi,
  4. Continue to hold your finger on the screen for about 30 seconds until the calibration screen appears (white screen with touch dot),
  5. Then follow the on screen instructions.
It might not work trying it once, so you have to try it over time till it works. Calibration is the last resort of all solutions, so if calibrating it does not do the work, then it means it a an internal problem.

Dec 25, 2010 | Garmin nuvi 650 GPS Receiver

1 Answer

My touch screen doesn't work. i tried to calibrate it but it doesn't even go into calibration screen. please let me know how i can fix it. thank you


Since the touch screen is not working, what you have to do is to reset the device. To reset the device, turn it off and on to see if it does the job. If that does not do the job, then hold down the power off/on button for about 10 seconds, the device restarts, that way it should work, but if it does not still work, the only solution is for you to jeep calibrating the screen continuously till you get it done.
The proper process to calibrate your screen is for you to:
  1. Turn off your nuvi,
  2. press your finger on the upper left corner of the screen (that is before powering on),
  3. While holding your finger on the touch screen, turn on the nuvi,
  4. Continue to hold on to the touch screen with your finger for about 30 seconds or more till the white calibration screen comes on(white screen with touch dot),
  5. Then follow the on screen information.
Try it several times till you get it to work. It does not just work the moment you try it, you have to try it over and over again.

Dec 24, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

Unable to unlock Nuvi 780 screen. The slideing button on the top left dosen't work, it lost the grip and just move on either direction with out any action. Please help


Try to remove the battery and re insert it back in to see if it will work. Or hold down the power on/off for about 15 seconds, that should do the job.


If that does not do it, then you have to calibrate the screen. To calibrate the screen, follow the steps below:
  1. Turn off your nuvi,
  2. Press your finger on the upper left corner of the touch screen,
  3. While holding your finger on the touch screen, turn on the nuvi.
  4. Continue to hold your finger on the screen for about 30 seconds until the calibration screen appears(white screen with touch dot),
  5. Then follow the on screen instructions.
That should do the job for you. hope this helps.


Dec 24, 2010 | Garmin nuvi 780 GPS

1 Answer

What to do? touch screen just stopped working? worked, and then 30 minutes later nothing...turned off/on several times, can't enter PIN or push "view map".


Try to remove the battery and re insert it back in to see if it will work. Or hold down the power on/off for about 15 seconds, that should do the job.
If that does not do it, then calibrate the screen, to calibrate the screen, follow the steps below:
  1. Turn off your nuvi,
  2. Press your finger on the upper left corner of the touch screen,
  3. While holding your finger on the touch screen, turn on the nuvi.
  4. Continue to hold your finger on the screen for about 30 seconds until the calibration screen appears(white screen with touch dot),
  5. Then follow the on screen instructions.
That should do the job for you. hope this helps.

Dec 24, 2010 | Garmin nuvi 255W GPS Receiver

1 Answer

Touch screen on my garmin nuvi 205 stopped responding


If the touch screen is not working properly, calibrate the touch screen.

Turn Nuvi off and then back on.

Slide power key to the right (lock). Hold your finger on the screen for about 30 seconds until the calibration screen appears.

Follow the directions on screen instructions

Oct 23, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

Touch screen not working


Your GPS might need a trip back to the factory if the screen has stopped responding to touch. But before doing that, you might want to try the screen calibration routine below:

1) Shut the 760 off.

2) Put your finger anywhere on the screen and hold it there while performing the following steps.

3) Turn the 760 back on with the slider switch and quickly slide it to the lock position.

4) Keep holding that finger on the screen for about 20 seconds or so - then follow the calibration instructions on the screen. You might want to use a stylus or other narrow, blunt object instead of your finger to get pinpoint accuracy.


If this fails to solve the problem, contact Garmin Support directly below:

http://www.garmin.com/garmin/cms/site/us/support/

Please rate this reply if it was helpful - good luck!

Jul 07, 2010 | Garmin Nuvi 760 Car GPS Receiver

1 Answer

We have no verbal direction on our garmin nuvi 260 & it is not on mute. This Garmin is 1 yr old & we have not had this problem in the past. It has not been used for awhile & when we plugged it...


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} If you are not receiving any sound on your Nüvi 2xx the first thing to check is that the sound is not muted. To ensure that your units sound is not muted please perform the following:
  1. Turn the device on
  2. Press the Volume button on the ‘Where To?’, ‘View Map’ screen
  3. Ensure the Mute box is not ‘checked’
If the mute button is not ‘ticked’, you will need to change the voice to ensure that the preset voice is not faulty:
  1. Turn the device on
  2. Touch the Tool icon
  3. Touch Settings
  4. Touch Language
  5. Touch the language voice next to Voice
  6. Scroll through and select another appropriate voice

If changing the voice is not helping you will need to ensure that you are running the latest software which can be done by installing a program called WebUpdater. WebUpdater can be installed via the link below:

http://www8.garmin.com/support/collection.jsp?product=999-99999-27

Once updated please allow the unit to reboot which will ensure the software successfully installs.

If after following all the above the final steps would be to perform a master reset:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.

  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers on. After 5-10 seconds you will see a new message: Do you really want to erase all user data?
  5. Remove your finger from the touchscreen when this message displays
  6. Touch Yes

The device will automatically reset. Please follow the on screen prompts on the nuvi and when completed place your device in an area with a clear view of the sky until it acquires satellites

Nov 01, 2009 | Garmin nuvi 260W GPS Receiver

Not finding what you are looking for?
Tomtom ONE 3rd Edition GPS Logo

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts

k24674

Level 3 Expert

7987 Answers

yadayada
yadayada

Level 3 Expert

60960 Answers

Will Halftowaite

Level 3 Expert

503 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...