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I cant get webroot to go any further than the loading page, please help

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Is another Anti Virus blocking? Reboot the machine and try downloading here: http://www.webroot.com/En_US/consumer-trials.html

Posted on Jan 02, 2013

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I tried to do an update on my webroot internet security essentials. It said there was another program running that needed to be uninstalled before I can update. It uninstalled everything. Now I'm having...


You may have another anti-virus program running which is preventing you from running your Wbebroot program. You can only have one anti virus program running at a time as they usually conflict with one another. With XP, you may have downloaded Microsoft Security Essentials. You can see if it's loaded and running by clicking on Start, Control Panel, Administrative Tools, and Services. Scroll down to the "M's" and see if the "Microsoft Antimalware Service" is listed. If it is, double click on it, and then stop the service by clicking on STOP. Then change the :startup type" to Manual and click on apply and OK. After you do this (or if the Microsoft Antimalware Service is not listed) perform the following.
Shut down yur PC and then power it back up. Immeadiately start tapping the F8 key until you see a menu titled "Windows advanced Options". Use the arrow keys to highlight "Safe Mode with Networking" and press enter. At the log-in screen click on Administrator and then click on "yes" to proceed into safe mode.
Windows will load witha minimal set of drivers. Now put in your Wbroot CD and try to load the program. If if dowsn't load, use "Add Remove Programs"in Control Panel to remove the program, After the program is removed, shut down your computer, start it again in safe mode, and then you should be able to load your Webroot software.
Finally shut down your computer and restart it in the normal manner, If Webroot still will not function, some other program you have loaded is interfering with it. You will have to find and remove the program or contact Webroot for further assistance.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech

Dec 24, 2010 | Computers & Internet

2 Answers

My computer is slow Carachteristics Cup: 3.2 Ram: 2 Giga Cash M: 2


Run a Disc Defragmentation: found under the start menu, accessories, system tools.

After this, under the same menu list, run a "disc cleanup".

Also, consider installing the following:

webroot window washer
webroot Essentials

You can find these at http://www.webroot.com

Please let me know if you need any further assistance.

carsandcomps,

Guru, Premium Expert @ Fixya.com

May 29, 2010 | Microsoft Windows Vista Ultimate Edition

1 Answer

I think a worm or trojan may have infected my computer and Norton 360 did not protect me. I went out and bought Webroot Anti-Virus with Spysweeper and it along with Malwarebytes Anti-Malware helped me...


Take a moment to download and install CCleaner & Advanced system Care from download.com You only need the free versions of this software. If after running these programs you still have issues try resetting IE/Firefox's Defaults by going to the tools and settings options and click reset/default were applicable.

Dec 30, 2009 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

WHEN i OPEN THE WEBROOT iTS A BLANk PAGE


ok try to reinstall software first, second if doesnt work...see if you already have some other antivirus and spy protection on your computer..if you do have disable it..and try again..

Nov 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

My webroot spyweeper program is saying its loading and I cant stop it. It is currently off and I try to turn on with no results..HELP??


Reinstall it after an uninstall. This should fix any messed up files or required services not running that should be.

Oct 19, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Loading


Go into your services menu and look for webroot.Uncheck them and then boot into safe mode to uninstall.
Webroot also will send you an uninstaller.

Aug 01, 2009 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Keycode WEBROOT SPYSWEEPER


Try THIS site...To find what version of SpySweeper you are using, open the software and click on HELP and then ABOUT. It should show you the version...

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 03, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

WebRoot assistance


go in safe mode then mad ok f8 run teh scan

Jan 26, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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