Question about Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor

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Paloma tankless, gas, water heater, error code 13

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 244 Answers

SOURCE: Paloma tankless, gas, water heater, error code C7 76

If you look on the left hand side of the burner control module you'll see 4 capacitors - the capacitors have most likely failed...pretty sure anything code 76 is P/S failure. It may also be covered for manufactures defects. If the cap is blown..the top will be slightly raised as apposed to flat like the other nearby caps - they are called top blow capacitors...the damage should be evident.

Posted on Nov 01, 2009

  • 13 Answers

SOURCE: paloma tankless ptg42 water heater error code c4/13

4 error message, the 4th (last) error code is #13, not enough oxygen.

Check the location of the heater, if it is fine the ODS sensor (actually is a thermal couple) is bad.

Posted on Feb 12, 2010

  • 67 Answers

SOURCE: rheem gas tankless water heater with error code c4 13

problem is inside burner compartment o2 sensor dirty or block..need to have a qualify technician clean it.

Posted on Jul 31, 2010

#1 Taper
  • 1040 Answers

SOURCE: Our Paloma Tankless Water Heater yesterday was

C4/13 refers to the "flow control valve".
C8/13 refers
the last sequence in the burner ignition.

You should contact Rheem at this link: rheem.com/
or call 1-800-432-8373 and they can recommend a local installer in your area.


Good Luck!

Jim

Posted on Oct 04, 2010

wentlanv
  • 710 Answers

SOURCE: How can i fix my Paloma tankless, gas, water

Hi Jorge,

Call Rheem at 1-800-432-8373 and tell them you have a c7 56 error code and they will tell you what is wrong. The c4 and c6 just indicate that the heater has turned off.

Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

Posted on Apr 22, 2011

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1 Answer

I have a paloma tankles water heater model #ptg-42pvn i am getting an intermitent error code C4,12. what is the problem?


Copy following link for Rheem-Paloma tankless troubleshoot and error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#install

If unit worked before: Maybe bad PC board. Maybe lack of required yearly maintenance.
Common error codes can be caused by not following maintenance protocol such as cleaning combustion parts, checking gas pressure, checking venting, and air intake, bleeding gas line etc.
Too bad Rheem-Paloma manuals do not show HOW to conduct this maintenance, leaving customer with many unknowns, and no way to oversee that maintenance performed by hired technician is complete, and matches recommended maintenance.
Sell unit on ebay, and install tank-type gas water heater.

Mar 20, 2013 | Rheem Paloma PTG-42PVN / RTG2-42PVN...

1 Answer

My paloma tankless water heater flashes 13 error code


1) Before calling service technician, copy following link for Rheem tankless troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Error 13 is probably bad PC board.
Like a bad motherboard on computer.
Rheem will send another one.

Jan 17, 2013 | Water Heaters

1 Answer

Error 13 paloma tankless hot water system. no hot water


Before calling service technician, open following links for error codes, Rheem/Paloma chat and tech support, and possible manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://www.fixya.com/support/t3444443-paloma_tank_less_water_heater_flashes

Error codes are considered start-point for troubleshooting.
Tankless manuals recommend yearly service including burner cleaning, gas pressure and plumbing check, de-liming etc to prevent problems and so technician is familiar with that specific unit.

Aug 05, 2011 | Rheem Paloma PTG-74PVN / RTG-74PVN...

1 Answer

I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...


Multiple error codes can mean different things, including bad PC board.
C2 13 might be the oxygen sensor. -0 and no operation indicates bad board, but other things might be notched into same problem like loose connections.
Error codes are starting point for troubleshooting.
Before calling service technician, open following link for Rheem-Paloma troubleshoot resources including Rheem chat.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 28, 2011 | Rheem Paloma PTG-42PVN / RTG2-42PVN...

1 Answer

Paloma tankless ptg42 water heater error code c4/13


4 error message, the 4th (last) error code is #13, not enough oxygen.

Check the location of the heater, if it is fine the ODS sensor (actually is a thermal couple) is bad.

Dec 25, 2009 | Rheem Paloma Tankless Water Heaters...

5 Answers

Paloma tank less water heater flashes code C4 13 and we have no hot water?how to fix it?


I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Nov 16, 2009 | Rheem Paloma Tankless Water Heaters...

5 Answers

I have a paloma tankless water heater about 3 years old model PTG-74PVN and it works for 2 minutes and shuts off with error code C4 and 13 flashing. (City water pressure is fine)Can anyone help? Thanks...


I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Nov 03, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

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