I need help i cant find the second password for my laptop. once i turn it on theres the screen were u put the password so then i do and its right. then i have to put in the second one for windows, and i just cant get it right what do i need and how do i get it or better than that how do i go into my laptop with out the password!!
Windows doesn't come with a password installed, if you hit enter without inputting one you should be alright... If you forgot your password then... yer' screwed. Joking. Google "Windows password recovery".
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First I need to find out if the password you are referring to is the Bios password or a Windows password.
If when you turn on your laptop you get a black screen and then the password prompt, This is Bios password.
Or if you see loading windows, Then the password prompt, This windows password.
If you can tel me this I may be able to help you.
OK, I'm assuming this is a power up password or BIOS password that has been forgotten. The only way to clear this password is by "shorting" a jumper connection on the motherboard. There is a special jumper on the motherboard where the Memory modules are. Flip the laptop over so the bottom of the case is up. There is an access door that covers the memory, take this door off and take the memory modules out. Look on the motherboard, there will be a small square marked J3 and it will have metal contacts on it. To "short" the connection, use a screwdriver or similar tool that will contact all the contacts in the jumper area. While holding this in place, power up the laptop and wait for it to go into the boot sequence. Once it boots or after 45 seconds, remove power and remove the "short". put memory back in and reboot. When you do this procedure, make sure the main battery is out. Once you reboot, it may still ask for the password, just hit enter and it should let you in.
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Tools needed: Philips screwdriver anti-static wristband.(if you dont have one then make sure you touch something metal before touching any circuitry in the computer)
unplug the laptop and remove the battery pack from the laptop. While unplugged press and hold the power button for 5-10 seconds to discharge any power left in the laptop.
(IMPORTANT: Make sure you wear your anti-static wristband or touch something metal before handling the circuitry of the computer)
This is where it will get tricky you will need to open the laptop and look for a battery on the main chipboard(motherboard).Be extremely careful because there will be ribbons connecting the keyboard to the motherboard so take apart the computer slowly. Slow and Steady wins the race here. The Battery will range in size from the size of a nickel to a quarter. You will need to remove this battery. wait about 15 seconds then put it back onto the motherboard where you just took it out from. Put computer back together and plug battery pack in and plug in power and turn on you should be able to access BIOS without being prompted for a password.
You will need to reset the Time and Date of the system in BIOS once completed.
If this is too techy for you then I recommend taking it to your local computer repair shop for them to do for you.