Question about Dell Ethernet Card Network Adapter

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Little or No connectivity

I tried installing broadband today and got everything hooked up RIGHT , and all the lights came on on the Speedstream modem with the DSL signal working but there is little or no connectivity detected. Winstream CSR says it is the network card, run a test and is functioning properly, reset several times and get same problem, any thoughts? Thanks!

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  • rye1991 Jan 18, 2009

    CSR confirmed that the Broadband service was already activated and I still waited hoping it did take time to get turned on! Not the case, still having same problem after 8 hours and no help form the CSR from Windstream, dial up works fine but not the Broadband, and other advice?

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You have just got the connection today. so try after an hour or  two. sure it will get connected but it takes some time for the process to get completed 

Posted on Jan 18, 2009

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We hooked up our router to our modem following the instructions and tried to run the network set up and it says 'not connected to the Internet'.. But the lap top says it is connected. It won't let us get...


These types of issues can be tough to troubleshoot. Let's start with the generic basics and you can let me know if we need to get more specific. .
  1. I'm assuming that you have the laptop connected (wired) to the router and the router wired to the modem. When you're troubleshooting, everything should be wired, not wireless.
  2. Make sure that the cables are connected to the right ports! Not trying to insult you here, but I've done this accidentally myself.
  3. Turn off everything except the modem.
  4. Follow the manufacturers instructions to reset the modem. Most of them have a reset button. Make sure the modem indicates Internet link is up before proceeding.
  5. Now turn on the router. Does it connect to the modem? Check the lights. If the modem is connected, but the router is not, then I would suspect a cable issue, or even possibly a defective router. If the router and modem are connecting, go to the next step.
  6. Start up the laptop and try to connect to the Internet via the WIRE. When troubleshooting, it is important that you test wired before trying wireless.
  7. If that works, try wireless. Make sue you're in the same room as the router when you test this out. In other words, make sure you have good signal.
. So those are the basics on how to isolate the problem to a particular piece of equipment. Once you know where the problem is, then we can get to specific troubleshooting techniques. . Let me know how this works out.

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Try this,

Shut down everything starting with your computer, then the router, then the modem.
Wait 30 seconds. Restart everything in this order:
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Check to see if you can connect to the routers control panel which is usually 192.168.2.1.

In the control panel there should be a place to enter your computers MAC address, usually under MAC Address Filtering. To find the Mac Address of your computer, go to Start/Run/ when the window opens type CMD and hit enter.
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I did a little search for you on Australian Ebay to see what you can get.
But I'm sure you have your own cheapbfavourite source of computer hardware as well.


Hope this will help you sorting out your porblem.

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Hi,
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hello!

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