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HELP! How do I fix a toilet that will not flush? I suspect the wax seal has not sealed properly due to tile floor being added and raising the level of the toilet. Could this be the problem?

My toilet fills but will not swirl and empty properly. It will eventually go down slowly. There doesn't seem to be anything wrong with the tank components or inlets into the bowl itself. I have snaked (about twenty feet) to no avail. I have also used a toilet snake. This is a second floor bathroom. None of the other fixtures are draining poorly. The problem originated with a poor flush. I thought the toilet was clogged, so I plunged it. When I plunged, I noticed water leaking from the bottom, where the toilet meets the floor. When I took the toilet off to inspect, I noticed there were two wax seals, installed one on top of the other. Also, the round installation ring on the flang that is in the floor looked a little torked (bent). This bathroom looks to have had tile installed on top of tile. I snaked the toilet before I took it off. I reinstalled the toilet. It seemed like a good seal. There is no rocking motion. I hate to take the toilet off again and reinstall it if there could be something wrong with the toilet. But, I also hesitate to buy a new toilet if it is the seal......I would have the same problem. Any suggestions?

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  • 585 Answers

I would have used low power jet wash with pipe cleaning attachment when the toilet was off, I know karcher do a good 1 but there are cheaper alternatives. The last toilet I fitted had a large rubber type seal between the wate outflow pipe and the out pipe of the toilet that fitted over the base of the pipe. I have never seen a wax type seal as you describe, admittedly I have not changed many toilets, but I would have changed the seals when the tiolet was lifted. Hope this helps

Posted on Mar 04, 2017

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6ya6ya
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Posted on Jan 02, 2017

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erpaalai
  • 999 Answers

SOURCE: no toilet flange

Go to a hardware outlet(Lowe's, HomeDepot, etc.) and ask for a commode drain extension that can be placed over the existing and bring it up to the level of your floor. I also like the wax rings with the cup molded in. These can be doubled up also but not as reliable as the extension.
Eric

Posted on Dec 30, 2009

Testimonial: "Thank you very much!!"

mindreader
  • 578 Answers

SOURCE: Toilet on uneven floor

I believe that I qualify... over 300 toilets installed in the past 15 months!!

I would go with the wax rings... but I would press the ring into the base of the toilet before installing the toilet....that way you are sure to have a good seal to the toilet....

If you actually read the directions, the manufacturer will tell you to press the wax ring onto the toilet....then install it onto the floor drain.
I guess that a PLAIN wax ring placed on the floor drain (since it is recessed) before placing the rubber-sleeve equipped ringed toiled is a good safety measure... I have done that an it work about 37 times out of 40.

Good question - BTW.. and well worded. THANKS for being specific and precise!!

Posted on Dec 31, 2009

Testimonial: "Sounds like a good idea. Not sure about the plain wax ring on the floor however. Doesn't this wax ring need a rubber sleave going into the drain?"

  • 105 Answers

SOURCE: tiled bathroom floor. Went to install toilet

hi, the tile is supposed to go under the toilet flange (the thing you put the wax ring on), very common "oops", can be rectified by placing another wax ring right on top of the first on. best to make the first one a "horn type" wax ring, then put the plain one (no horn) on top of first and try to smoosh it on just enough to stay in place so when you install toilet it doesn't move,.....cheers!

Posted on Jan 31, 2010

heatman101
  • 43501 Answers

SOURCE: Leaks from tank into bowl and when flush as it

Hi,
Change the flapper with a generic one that will fit that toilet... the OEM flapper is **** and it does not allow for a good flush either...

heatman101

Posted on Aug 05, 2010

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I believe that I qualify... over 300 toilets installed in the past 15 months!!

I would go with the wax rings... but I would press the ring into the base of the toilet before installing the toilet....that way you are sure to have a good seal to the toilet....

If you actually read the directions, the manufacturer will tell you to press the wax ring onto the toilet....then install it onto the floor drain.
I guess that a PLAIN wax ring placed on the floor drain (since it is recessed) before placing the rubber-sleeve equipped ringed toiled is a good safety measure... I have done that an it work about 37 times out of 40.

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