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I have a RS Medical RS-4i stimulator , how do I reset it ?

I have a RS-4i stimulator for back pain and my unit is saying to call for servicing. The last time this happened I called the company and they walked me through a sequence of codes to put into my machine and it was ready to go. I now have the same message to call for service and Rs medical is closed until Monday and I need to use my machine now. Does anyone know how to reset it or know the reset code?

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  • Anonymous Jan 31, 2009

    I having the same problem tonight. That would be great if someone could post those codes.

  • deputylynch Feb 18, 2009

    Same problem!

    Please post how the codes work since I know you enter the program by holding the CH4 button down but then what new code do you enter???

    Thanks,

    Dave

    dlynchjr@yahoo.com

  • kaos98310 May 21, 2009

    how do i reset

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This is the code that I was given about 7+ years ago to reset our RS Medical RS-4i Stimulator and it worked fine.

Turn unit on & press ch. 4. Then you press ch. 1 until it shows a "F". Then ch. 2 until it shows a "7", ch. 3 until it shows a "B", & ch. 4 until it shows a "A".

Hope this helps.

Posted on Apr 12, 2011

  • Ronald
    Ronald Jun 30, 2017

    I followed your instructions on how to reload the data card but that didn't work... are you supposed to do something after you enter the sequence numbers and letters? I turned it off and then back on but it still keeps showing the the service massage please call... anyways now it is saying that I exceeded the amount of times... did you list all the steps? I was able to enter the 4 steps but are you supposed to do anything at the end to save that information?? Any help would be greatly appreciated !!
    Thanks!
    Ron

  • Ronald
    Ronald Jun 30, 2017

    Please email me rjgillespie@sun-sentinel.com

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I just talked to RS medical and they finally gave me a setting that is permanent and will never have to be reset. Unplug machine when screen goes blank push the power button and press the channel #4 minus until you get the setting screen. Start with channel #1 and set it to A channel #2 set to B channel #3 set to the number 6 and channel #4 set to A. According to RS Medical you should never have to set again.

Posted on Feb 28, 2013

  • 2 more comments 
  • Audrey McKnight Apr 09, 2013

    I tried what you said....but mine just kept saying Error 14 and to contact RS Medical...any ideas

  • Audrey McKnight Apr 09, 2013

    i actually sat on the phone with them for 30 minutes most of the time on hold

  • Audrey McKnight Apr 09, 2013

    they wont tell me what Error 14 is or how to reset this thing :(

  • xxcatastroph
    xxcatastroph Apr 13, 2013

    how do you get the codes to lock in?

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Posted on Nov 14, 2016

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I have a RS Medical RS-4i Stimulator that stopped working. can you tell me how to restart it. My insurance purchased this machine for me and I no longer have them the machine is 10 years old. They told me...


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If "you got your stimulator" with a prescription and own it just call RS Medical & they'll reset you for free on the phone. That's what I did. No problem. Then a month ago I dropped & broke my unit so I thought I'd buy another on the internet since I'd paid RS over $4,000 on my orig machine & some supplies, and could find them cheaper on ebay etc. Then I called RS for a reset, they asked for the serial number, and I learned that not everyone OWNS "their machines". The one I'd just bought was a never returned LEASED item that many return demand letters had been sent out on. In other words, I was sold STOLEN PROPERTY. RS Medical wanted their unit back. I wanted my money back from the seller. Paypal WAS NO HELP. The replacement I bought has been flagged as stolen & will never be reset ---- don't get yourselves in this crappy position people, it's not worth it. Go to a Dr., get a prescription for the device, hope your insurance will pay a good chunk of it, and MAKE SURE IF YOU'RE BUYING ONE ON THE INTERNET YOU ASK FOR A SERIAL NUMBER OF THE MACHINE & CALL RS FIRST TO SEE IF THE SELLER REALLY OWNS IT (& this is hard enough working around the HIPPA stuff..), but they'll tell you if it's THE PROPERTY OF RS MEDICAL!!!

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