Question about HP PSC 2175 All-In-One InkJet Printer

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Scanner issues and don't have software disc

I downloaded the driver from the hp website but when i try to scan it tells me that i need to download the software( i am able to print)

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  • ramosjr_85 Jan 18, 2009

    there is no seperate download for the scanner just the main download so i will try to redownload the whole thing again

    thanks

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It says Drivers and Software !!!!!!!!!!!!!!!!!!!! Geeeeeee.....

Posted on Jan 19, 2009

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SO download the software which is needed by the scanner. 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=90809〈=en&

Posted on Jan 18, 2009

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I have a HP all in one printer ( 4215 ) that doesn't want to scan anymore. Every time i try to scan it tell me that i do not have the right drivers. Before I change from windows exployer7 to windows...


I think your printer has actually lost it's scanner driver, might it's corrupt or it could be some other issues. The only solution is re-installing the driver. If you still have the Hp Driver CD that came with the printer, install all the drivers using the CD or if you don't have that CD, you can still download it from the HP Official website. Click HERE for Windows XP driver and HERE for Windows Vista. For Windows 7 upgrade, you have to install the software patch, click HERE to download.
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It sounds like the drivers were installed, but none of the application software was installed. Along with the drivers you should have received another disc with software on it. This software would be used to import scanned images and edit them, save them, or email them. If you have that disc then go ahead and install the software. If you don't have the disc you can go to the Canon website with this link and download it:

http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide_30#DriversAndSoftware

All you have to do is choose the operating system version you are using, and a list will come up with the software that you can download.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

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My printer doesn't scan and I can't find my start up cd to redown load software


You can download the software from HP:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=90809&
Just select your OS. For some OS versions you may be able to order a new CD.

If the full software is not available for your all-in-one or is not installed, try initiating the scan from the computer. (Win7 and Vista offer Paint and Windows Fax and Scan (for some versions of Vista) that will acquire scans.) If the scanner has a transport lock, unlock it. Next make sure the USB connection is providing good bi-directional communication between the scanner and the computer. Try a new cable and a different port. If you have a USB hub or print server, try a direct connection.

I hope this helps.

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1 Answer

HP2610 Scanner Problem after installment


you need to download the full software from hp's website

which should include the ability to have scanning also if you go to control panel --> scanners and cameras you should be able to add it as a scanning device.

Just been to there site and this is what you need to download :

» HP Officejet and Photosmart Full Feature Software and Drivers 04-2005 4.7.0 - 276.2M
As you can see it is 276mb

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