Question about Dell Latitude D600 Notebook
I have a Dell laptop that I love. I also have an HP desktop computer that has a Netgear router set up. The day I got my laptop, I was able to get set up online with it right away. I could get online with both computers via the wireless network. (My laptop came with built in wireless).
Okay...this perfect arrangement worked great for 2 years...then one day, my ISP (Windstream) had problems & I couldn't get online at all. I called my ISP & they came out & checked outside my home (I have DSL) & said a cable was damaged ect. They fixed it & came in my home & got my DESKTOP back online (I was at work during all this...I had my wife call them).
My ISP gave me a new modem too...at my request.
When I got home that evening, I was excited to see the desktop online again. BUT...then I tried to get my laptop online & zero, zilch...nothing!
Keep in mind, I had no problems with my internet connection for two years with the laptop.
All I ever get is a page cannot be displayed error, OR it will tell me I can't get online. My wireless connection (according to the info that pops up to let me know) on the laptop says ''wireless connection signal strength is excellent'' & ''connected to Netgear''...but, there is no connection to the web.
THIS WAS IN 2006....it is 2009 now & I have yet to be able to get my laptop online, though my desktop works fine. Yep, I have went this long with a great laptop that just sits there...no web access!
I am no expert, but I have tried just about all I know to get it online again! I even called (in 06') my ISP to come out & fix the laptop/wireless network, but they said they don't do wireless networks.
***I am SO anxious to get my laptop online again, that if YOU can help me, by giving me step by step CLEAR instructions that get me back online...I PROMISE I will send you $30 via Paypal or Alertpay****
I will do this because it is worth it to me & I don't know where else to turn to! I will be all too happy to keep my $30 promise to you..but your advice has to get the laptop online again.
I don't know what went wrong with everything...all I know is the laptop will not access the internet at all!
I had the same issue and I have only had the computer for like 2months..lucky for me I could call DELL and get it back working...I read through the above but really didnt see what the guy told me up there..or I missed it..
Go to Wireless network connection box, click on support, where it says "Address Type" It should say Assigned by DHCP. If it does not, Go back to General tab, click on Properties.
get back and let me know if it says Assigned or not
Posted on Feb 01, 2009
I can solve this for free so don't worry about the money. We may have to go back and forth a few times so get a pen and paper, cause I can't see what you see. And I'm gonna send this in as a solution but you don't have to rate it until you are satisfied. That way is will be just you and me working on the problem and there won't be any conflicting information.
Alright, you say that you have a connection to the wirless router with your laptop but you can't get on the Internet on your laptop. So do this first and send me the info. First, click on start>run>type in cmd. This will bring you to the DOS prompt. Type cd \. Now you should be at the C:>.
Type in ipconfig /all. Then send me the IP address (should be 192.168.xxx.xxx.) and the gateway address (xxx.xxx.xxx.xxx). We'll start from there. I have to see if you are connecting to the ISP web server. Just send it and I'll reply.
Posted on Jan 18, 2009
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