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Grandma forgot her passwords - Computers & Internet

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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :-

Posted on Dec 30, 2012


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You haven't mentioned what operating system is on it but you can try this --when you first start the computer start clicking the f8 button - hopefully this will give you a menu about starting windows normally and some other options- click on safe mode - when it starts booting and gives you the option to go into different accounts click on the Administrator account hopefully it hasn't had a password set if it lets you into a desk top then go to control panel and accounts and reset the password for your sons account and write it down --if this doesn't work then it is a very involved process to remove the password that i couldn't explain here so you might need to take it to a service technician .

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