Question about Philips GoGear HDD1830 MP3 Player

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I can't put songs in my mp3 player every time i transfer a song it says " cannot copy or the directory or file cannot be created" i scanned it and my mp3 player seems to be ok the memory isn't half- full yet

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  • Anonymous Jan 23, 2009

    My GoGear turns on but it says i need to free 10mb to refresh the player but when i deleted all my media it said the same thing free 10mb whats going on.

  • Anonymous Jan 26, 2009

    it just wont sync music to it!

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

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1 Answer

How do you put the 35 free songs on to the mp3


1.)Hook up the USB device to it, then to the computer

2.)Open up your computer directory and open the drive in which the device is coming from (the newest added drive that apears after you connect the mp3 player).

3.)Select your compatible file type songs (I think it's .wma files), copy and paste them to the root directory of the flash storage drive.

4.)Once the transfer is complete, unplug and try out the mp3 player.


Hope this helps!
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format it once more then use usb a cable to plug in the mp3 player and u see a removable drive is created in my computer double click the drive and then create a song folder inside it then copy paste the songs which u want to insert into the mp3 player. after the songs are copied safetly remove the mp3 player then listen to the songs which u have transfered....... enjoy mp3 player.....

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Once you insert the mp3 player, the computer automatically detect the device, were you can see the folder inside of your mp3, create a folder from file, new, folder.

Now open the folder where the music was downloaded usually you can see that file at my document, save/complited folder, select all the file, copy

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Directory or file cannot be created


The file format is probably wrong. iTunes will not work with this player, for instance.

The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

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1 Answer

Error copying file or folder


You can always reformat it. If you plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. Your fixer, Wild2DMaxx

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