Question about Arris Wireless G Broadband Router (wr850g)

1 Answer

Connecting to the wireless router

Hi,
I moved to my new apartment, and bought a new internet connection. I was using Motorola WR850G in my old house. I am now trying to setup the same in my apartment. The ISP provider has given me a static ip for my laptop. But I don't know how to connect to the motorola device and setup the ip, so that I can enable wireless connectivity at home. (I had done this with the help of my friend about 4 years back, and have now forgotten the information and lost my documentation as well.)

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  • warija Jan 19, 2009

    Thanks.. I had to go to the "discontinued product list" to get information on wr850g.

    Regards,

    Warija

  • Jordan Mkt Jan 06, 2017

    If you are troubling with your motorola router, do not worry dial our motorola router support number 1877-778-896#9. For more info visit us here:https://goo.gl/GP13I5

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  • Expert
  • 176 Answers

You would have to consult your Motorola wireless router support

Have you tried this link ?

http://broadband.motorola.com/consumers/support/default.asp?supportSection=CableModems

Posted on Jan 18, 2009

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1) Are you sure you're connecting to YOUR wireless network? From my own house, I can access 5 different wi-fi networks, 3 of them unsecured. I've even logged into two of them, unintentionally.

2) Check all of your cabling connections that they are tight and
secured. This includes the cables from the wall to your modem,
between the router and modem, and from the router
to your PC. Ensure that your LEDs are not lit Red or not at all.

3) Ensure that you are using Ethernet cables and not telephone
cables between the router and PC. Ethernet
cables use a wider RJ-45 style plug using 8 wires where
telephone style plugs use the smaller RJ-11 style plug using 4 to
6 wires.

4) Ensure that your Ethernet adapter is enabled. Check the System
Tray at the bottom right of your display to see an icon that looks
like a monitor. You can click on this to see the status of
your Ethernet adapter. Also in Control Panel > Network and
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adapter.

5) Firewalls. Your desktop firewall(s) may be blocking your internet access. Check them.

6) You may not be completely blocked (only web traffic - port 80 - blocked). Go to Start > Run and type CMD. At the DOS prompt, type ping 192.168.1.1 (should be the default IP address of your router). If you get a response, your PC is talking to the router. If you get "timed out", then they are not talking, for some reason. If successful, try pinging an external address, something like ping www.fixya.com, and see what happens.
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