Question about Nikon COOLPIX L3 Digital Camera

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Can't upload pics; computer not "seeing" camera

I am running Windows XP. My computer is not "seeing" my digital camera. Whenever I try to upload, nothing happens. It used to work fine; Picture Project would launch automatically, when I plugged my camera into the USB port. One day, it just quit working. I ran troubleshooting on my USB port. It works fine. Whenever, I go to Windows Explorer, it is not recognizing that anything is plugged in. If my son plugs in his IPOD, the computer recognizes it. I uninstalled and re-installed Picture Project, NOTHING. If I launch Picture Project and go to Tranfer; it reads "Not Connected". I installed Nikon View, launched it manually, went to transfer, it reads "Camera that is connected has no memory card." ...but it does. Also, when my husband took it to work, it uploaded fine on his computer. So, I tried to think, "what have i done lately that could change this?" The only thing is my son loaded Apple IPOD software. I tried to uninstall just to try that out, but am unable to uninstall the Apple Software. It reads "cannot delete ipodservice.exe access is denied". One thing that I noticed is the "Safely Remove Hardware" icon that pops up when I plug in to the USB. If i double click on DOES recognize my camera being plugged in. So I was thinking that was the problem, because I think I recently acquired that on a Windows Auto Update. I was thinking it is blocking me. My husband claims he has that on his computer at work and it does not hinder uploads for him. However, I still think that has something to do with it, but have found no way to uninstall that. Can anyone help? Once again, my batteries are good, my memory card is good, my cable is good, my USB port is good...but I cannot upload my pictures. My computer does not recognize that anything is plugged in...only the Safely Remove Hardware device sees my camera.

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Re: Can't upload pics; computer not "seeing" camera

The key to getting back to "It used to work fine;" is to make Windows "GO BACK IN TIME" to that moment when it last "It used to work fine;" occurred. How to do that. Try to pinpoint the exact date that it started acting badly. Now do this: START-ALL PROGRAMS-ACCESSORIES-SYSTEM TOOLS-SYSTEM RESTORE. I'm hoping you actually have RESTORE utility turned on...Now select the restore date BEFORE it quit working. DONE! Windows will run as it used to run when all worked well. I use RESTORE all the time and I have 100% success rate!

Posted on Jun 23, 2007

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