Question about Office Equipment & Supplies
You cannot use the same software for Vista as you did with XP.
Go to Lexmark Support
Type your model number (X2470) in the "Search by Model" box.
When the gray model number appears, click on it.
This will take you to the Lexmark Support page for your printer. Please note the info there, as it deals with the Vista issue.
Click on "Download Driver".
On the next page you will choose your operating system. Either Vista or Vista 64-Bit. (To make sure you do not have the 64-Bit version, right-click on the Computer icon on your desktop and select Properties. If you have a 64-Bit system, it should say so on the window that opens.)
Once you select your operating system, on the next page you will click "Download Now".
When the download window opens select Save, and direct it to be saved where you know how to access it later. You may choose Desktop to make it simple.
Once you download the file you need to uninstall any Lexmark software you had installed previously. You also need to go into the Control Panel and open the Printers window. If it is showing your printer, right-click on it and choose Delete.
Once the software and printer have been removed, make sure the printer is ON, but make sure the USB cable is NOT CONNECTED. On your Desktop, double-click the file you downloaded previously. When prompted by the software, connect the USB cable. If you get a New Hardware Wizard window, Cancel it or close by clicking the "X" in the upper right.
Continue on with the software install. It should recognize the printer.
Posted on Jan 18, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 15, 2011 | Office Equipment & Supplies
Dec 09, 2010 | Epson Stylus Multifunction Inkjet Printer/...
Feb 24, 2010 | Canon imageCLASS MF3240 All-In-One Laser...
Jun 25, 2009 | Lexmark X2470 All-In-One InkJet Printer
Jun 13, 2009 | HP OfficeJet 6310 All-in-One Printer...
Jan 24, 2009 | Epson Stylus 830U InkJet Photo Printer
Jan 11, 2009 | Lexmark X2470 All-In-One InkJet Printer
Dec 08, 2008 | HP OfficeJet G85 All-In-One InkJet Printer
Jan 03, 2008 | Lexmark P4350 All-In-One InkJet Printer
51 people viewed this question
Usually answered in minutes!