I have the mp3 rocket pro music downloading program. We paid for the service fair and square last March. Everything was fine until about 2 weeks ago. The program will not open up when we want to download new music. we have tried deleting items to clear up memory and attemoting a system restore but to no avail. My husband and I are not computer savvy and have tried consulting more knowledgable acquaintences with no result. Can anyone offer any suggestion?
Jka1973 is correct. In order to download MP3 Rocket again, just go to their login page and enter your name and email address. Once logged in, go to the top left-hand corner. In tiny print it says, "Install MP3 Rocket". Click on that and then click on the large blue icon in the centre of that page that says, Install Downloading Sofware. You should be good to go! :) Here is the link: http://www.mp3rocket.com/login.php
I am far from being computer savy as well, but... Did you have the 4.9 version and attempt to "free download" the 5.0 upgrade? It will delete the files on your older version (4.9)and then not restart due to it's inability to find the "start" file which ends in .exe (for execute. This inable your 4.9 AND 5.0 version. I am trying to find a tech support for this as well from a computer professional/friend. If he knows I will contact you.
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the error refers to a missing mp3rocket.jar file within the installation of mp3 rocket. i.e. C:\program files\mp3 rocket\lib. solution is: uninstall mp3 rocket and uninstall all versions of java and JRE from add and remove programs(XP) then restart. install a new version mp3 rocket and you will be prompted to download java again. once installed MP3 Rocket.exe should be restored
I really don't know how this mp3 player works but I have provided a link to download the correct manual for your mp3 player. and to download music, I want you to download MP3 Rocket. it is a good software to download music, videos, etc.
use the setup driver disc, then search through it for a program with a rocket ship icon. open it, and select firmware upgrade.
plug your mp3 player in.
select the newest firmware upgrade.
select upgrade and your firmware will be upgraded
it should be fixed now
download the disc that came with it no matter what windows/mac/lenux version you have.
drag it all out to your desktop.
look through the folders for a program with a rocket ship icon.
plug your mp3 player into the computer.
select "firmware upgrade" on the computer.
select the newest upgrade.
then click "upgrade firmware" and it'll be fixed for the system error, but you'll have to re-download the music.
Okay, here's what i've encountered: songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected. once my trial period ended, i lost all the songs. songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message. its best to wait at least 24 hours). good luck
My MuVO TX was having problems until I installed the latest firmware. The last firmware release was in March 2007. If you haven't updated the player's firmware since then, try downloading it and installing Creative MuVo TX FM Firmware 1.24.02.
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.