Purchased from CITC in Rarotonga. After 1 month remote did not work - dept. manager said had that problem with others. Gave me another that had been repaired for another customer. it's worked for about 1yr+ but now even when new batteries are put it does not respond to anything. If I can use the remote, how do I get to play features on DVD's? I've been using "next", "previous" on the unit itself but there doesn't seem to be a way to get to features.
I would like to know, how I can get a new remote if this one is not fixable? At what cost from NZ?
If I can access everything on the remote via the actual unit, please tell me how. Many thanks, Regards, sonjar
Store manager suggested purchasing a new remote at $70. I requested asking the manufacturer for repair. Feedback, repair more costly than new remote. I opted for buying a new DVD player, not goodmans, for $100. Thanks.
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Hi I had exactly the same problem with mine it worked the DVD player fine but not the TV even though previously it had worked both .......... Manual Guide In the manual guide I managed to dig out it says to do the following to set up the remote to work the TV
Press the TV button on the remote Then whilst holding down the power button you need to enter in the samsung TV codes until your TV turns off (I only got to the first and it did it) The numbers are 00, 15, 16, 17, 40, 43, 46, 47, 48, 49, 59, 60, 98
You need to isolate the problem. 1) Unplug the TV for a few seconds and then plug it back in.
2) Operate the TV with the buttons on the TV. (Channels etc) I presumed you have scanned in the channels. If no problem found then do this for the remote. Step 1- Pull the batteries out of the remote and leave them out until Step 4. Step 2- Press and release each and every button one at a time on the remote control until every button has been pressed and released at least once! Step 3- If your remote has slide switches, you must move the switch to each position then repeat the button pushing in Step 2. (When you're done, be sure to put the slide switch in the correct position to operate the unit the remote came with!) Step 4- Put the batteries back into the remote, being very careful to install them correctly. New batteries should be used if you're not sure about the old ones.
Now try the remote to see if it works. If it fails you will need a new remote.
Ok, there are a few things to check.
1. Batteries on the remote.
2. Reset remote - switch sometimes in battery compartment and sometimes behind cover, need to press with sharp nib or pen.
3. Check on indoor unit that remote has been selected on the manual/auto switch, located under the cover on right hand side.
4. Remove indoor unit cover complete, (three screws behind the louvers and one on the electrical cover). Change the remote sensor board.
don't trust the new battrery, have it tested, i went through 4 aftermarket batteries in 6 months, gave up and purchased the factory batt, never had any further issues to this day, Kragen's are the worst.
You need a new circuit board. Same exact thing happened to me. My husband purchased the board for about $150.00 but was told it was on backorder for 3 months, but it came in after about 1 month. You will have to remove the top part of the display panel from the rear...about 3 long screws. Everything unplugs after that. Put the new one in and reassemble everything, be careful not to pinch any wires when replacing the hood. If you have it repaired by a service dept., it will probably cost you around $400.
if you're checking online retailers, you may be able to get the remote directly from Panasonic Parts. If you have a manual, look under the accessory list and get the part number - if you don't have the manual, the part number is EUR7659T80 and the phone number to the parts dept is 1-800-332-5368. If you purchased the unit as an open box, you would be charged for the remote as it's not covered by warranty. If it was a new unit and you're within 30 days of purchase, they can process a remote exchange if you contact the customer call center at 800-211-7262.