Purchased from CITC in Rarotonga. After 1 month remote did not work - dept. manager said had that problem with others. Gave me another that had been repaired for another customer. it's worked for about 1yr+ but now even when new batteries are put it does not respond to anything. If I can use the remote, how do I get to play features on DVD's? I've been using "next", "previous" on the unit itself but there doesn't seem to be a way to get to features.
I would like to know, how I can get a new remote if this one is not fixable? At what cost from NZ?
If I can access everything on the remote via the actual unit, please tell me how. Many thanks, Regards, sonjar
Store manager suggested purchasing a new remote at $70. I requested asking the manufacturer for repair. Feedback, repair more costly than new remote. I opted for buying a new DVD player, not goodmans, for $100. Thanks.
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Please follow these steps (even if you are sure you have done them correctly :)
1) Check if something is blocking the path between the remote and the IR sensor on the DVD player.
2) Check your remote control batteries to make sure you have fresh batteries inside(try with new ones to be sure)
3) Make sure that you have inserted the batteries according to the polarity that is instructed.
4) Remove all the cables but the power supply and try to see if it works. If it does you have some faulty cable which should be replaced.
5) At last if none of the above points helps then either your DVD equipment or the remote control is faulty. You may contact your vendor demanding you guaranty wright or a service shop for diagnose and repair.
Finally , please don't forget to rate my post.
Wish you best of luck.
1) the batteries will be the same type and full charged 2) clean the contacts battery from dirty, dust, oxide or corrosion 3) retight the spring contacts battery with pliers for a GOOD contacts 4) open the remote.control and clean the keypads switch, from dirty, dust, oxide, Open contacts, or Bad contacts. they emite a good signal infrared from SYScon transmi vs Syscon receiver. see the block diagram. If doesnot resolve the problem go to the repair shop TV for fix it. God bless you
You can try resetting the remote itself (this is necessary whenever the batteries are replaced). Remove the batteries, as if to replace them, press any key on remote (to clear its buffer) then reinsert them. Next step, since your unit is 'Set 1' (or remote command mode 1 - DVD1/RC1) - you could (on the remote) press 1 and OK/ENTER together - hold them for 10 seconds, then release.
This should restore the remote to the unit. If it doesn't, a workshop service may be required to reset the unit internally, but at a cost. Try the remote battery reset first (even try using new batteries).
Try fixing your remote.
Take off the battery, open the back of your remote, lift the circuit board, clean the green painted part with cotton balls slightly damp with rubbing alcohol as well as the black thingy behind your remote pad, let it dry put it back together, replace with a new battery and try if it works.
It is bad that you don't have a guarantee running now. Its just 15 months. So just see if your player is accepting commands from the switches of the dvd player itself.If no, it is the problem of your player.
If your player do respond to these switches, try another remote of the same player on your player. If that too doesn't works, Your signal receiver of the player is faulty, get it replaced.
If the other remote works, the problem is with your remote. You might have dropped it down or something like that. Get your remote checked by an expert nearby.
It is now working. The DVD is below a Panasonic TV. We blocked the tv remote sensor and the DVD remote started working. We have unblocked the tv sensor and the dvd remote is still working. I'm not sure what was wrong or how exactly we fixed it.
Can I make an offer to the people with remote control problems? I recently bought two Ellion DVR-960E from an auction. They both came complete with remote controls. Unfortunately only one of the machines did not but luckily enough the other one worked perfectly along with both remote controls.
The downside is I do not have the instruction manual so I'm not sure how all the fuctions work. I contacted Ellion but 1 month later I have heard nothing.
Therefore I thought we could help each other. If someone could scan then email me the instruction manual. I would in return send you my spare remote control. I would post in a padded envelope and pay the £1 postage.
if you're checking online retailers, you may be able to get the remote directly from Panasonic Parts. If you have a manual, look under the accessory list and get the part number - if you don't have the manual, the part number is EUR7659T80 and the phone number to the parts dept is 1-800-332-5368. If you purchased the unit as an open box, you would be charged for the remote as it's not covered by warranty. If it was a new unit and you're within 30 days of purchase, they can process a remote exchange if you contact the customer call center at 800-211-7262.