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Webcam not working with windows live messenger beta

I have a acer aspire, and on msn when i go to start a video call or audio call it dosent work. when i click webcam it says it is already in use and when i click audio voice it says unable to run audio and video setup. Why is it happening ?
is my webcam broken ?

please help !
-kelsey I've had the same problem with my new Acer Aspire One and followed the solution posted of removing McAfee and IT WORKS NOW! Thank you so much!

Posted by on

  • mommaxfour Jan 25, 2009

    Can't use my webcam with windows live messenger.

  • Lirix May 11, 2010

    Would you AAO be running Windows or is it the Linpus Lite release?

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1 Suggested Answer

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SOURCE: webcam not working with windows live messenger beta

You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.

SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup

TROUBLESHOOTING STEPS:

This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry

Posted on Feb 09, 2009

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After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
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you need to setup with msn
After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
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Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
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Normal 0 See section B. Windows Live Messenger in the info below.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

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After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

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C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
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3 Answers

Webcam not working with windows live messenger beta


You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.

SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup

TROUBLESHOOTING STEPS:

This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry

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After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
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Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
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