Question about iRiver PMP-120 Digital Media Player

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Boot failure Message says "System file has an error. to solve the problem, connect the device to your computer. (Refer to 'trouble shooting on the manual." As I am typing this, the device is connected and the manual says nothing about boot failure. Please help if you can, I am trying to get this working for a friend who is going to Mexico over the 4th of July. Thanks.

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  • 64 Answers

Dead Hard Drive. Thats all i can tell you. Did you hit a huge pothole or drop it today? With the way firmware is today you'll juest need to send him in. Sorry to say it, but that's the solution! thanks! Let me know of any followup needed

Posted on Jul 27, 2007

  • Leo Bas
    Leo Bas Aug 07, 2007

    This is a bad or corrupted HDD, or a drive head being damaged. The only solution is replacing the hard drive unfortunately.

    This hurts my status, I'd appreciate you ranking this as solved or something since this honestly is the only solution to your problem! Thanks!



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I have an error message in my iRiver and unable to use it anymore. The error message I'm getting is: Boot Failure System file has an error. To solve the problem, connect the device to compute

If it is an older model like H10, it used a a micro hard drive which may have failed mechanically. Those old hard drive devices were susceptible to shock failure due to drops. In some cases you may be able to replace the failed hard drive with a compact flash card - I believe they used the same connectors and pin outs. If it is not a hard drive model, can you get it recognized by windows drive manager to try to reformat it. There's a linux based program G-Part Ed. It's an ISO file, burn to cd or put on USB and boot pc to the cd or usb to launch linux and the software then see if it will recognize and format it as an external drive. Gibson research used to make spin rite that was able to fix some hard drive problems, might work on flash memory too.

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Sorry to hear about the trouble you are having. Try the following tips and lets see if we can get it up and running.

-Set the boot order in BIOS to boot from the disk drive first. In order to get to the BIOS, you will need to select BIOS option or Settings when the machine is booting up.

Most often, the above error is caused due to incorrect BIOS settings or a faulty hardware, such as hard disk. Sometimes, the error may also occur if the computer tries to boot from a device, on which it cannot find the required boot files. An improperly connected hard disk is also known to cause the same type of issue.

You should follow the below steps sequentially in order to isolate the cause and solve the issue:
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System restore disc 1 erased & overwrote hard drive. Second disc won't start. All i get is a lengthy paragraph that boils down to : MEDIA TEST FAILURE, CHECK CABLE. PXE M0F: EXITING PXE ROM.\r\n ...

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The 'MEDIA TEST FAILURE, CHECK CABLE' is the error-message when no "network boot server" responds to a "network boot request".

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So, insert "Restore Disk #1" and restart your computer, and FORCE it to "boot" from the CD-ROM device -- not from the disk-drive. When prompted, insert "Restore Disk #2" to continue the reinstallation of Windows. When prompted, remove the disk from the CD-ROM device, and restart your computer.

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Boot failure

1st go to I and dload the version you want to run. My PMP shows 1.23 but I couldn't find that version so I now run 1.24.. Save the dloads in a new folder on your computer.. There should be (7) items that dload to your computer.

*** I have found that just copying the files to your PMP Player will NOT work.***

I had to delete ALL (7) of the system files and folders.
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So there were (7) items I had to delete. Once deleted go to the folder you saved the dloads to. I had to click and drag each item to the drive your PMP player is connected to. Once all (7) items have been placed on your PMP player disconnect it, turn off the power, wait a minute and turn it back on. These steps worked PERFECTLY for me. Please let me know in this forum if this helps..


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To solve the problem, connect the device to computor.
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I dont have a manual though.

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